purchase triple play on b04 and not received it

Discus and support purchase triple play on b04 and not received it in XBoX Games and Apps to solve the problem; purchase triple play once and nothing came up in game, so i thought i did no purchase it and went on o buy another one, bu again nothing appeared. i... Discussion in 'XBoX Games and Apps' started by MandingoJeff, Aug 8, 2019.

  1. MandingoJeff
    MandingoJeff Guest

    purchase triple play on b04 and not received it


    purchase triple play once and nothing came up in game, so i thought i did no purchase it and went on o buy another one, bu again nothing appeared. i went and checked my order history and sure enough the money has gone out twice and i have received nothing,
    is there a reason for this ...

    :)
     
    MandingoJeff, Aug 8, 2019
    #1
  2. Fos Win User

    purchase triple play on b04 and not received it

    Hi MandingoJeff,

    There's currently an issue with buying items, redeeming codes, or downloading purchases. Check Xbox Live status here.
  3. XBF Brad A Win User

    purchase triple play on b04 and not received it

    Hello Mandingo,

    Thanks for coming to the forums with your issue. We recommend to reach out to the developers for any in game purchases. As you see that they are purchased on your

    order history
    . If you still do not receive them and would like a refund you can at the

    refund site
    . Also, could be due to the service alert which you can check
    here
    .

    Thanks,

    Brad
  4. CENZOKEN Win User

    i have not received my promo points

    I received my triple play and did what I asked. not always meet
  5. XBLRewards8 Win User

    Movie rental not showing up in Rewards

    Hello BMann1976,

    We see that this purchase was awarded progress towards both Movie Marathon and Triple Feature. Please note that it takes us 96 hours to receive new activity, so your purchase on the 16th was not awarded until the 20th.
  6. TurtleShotz Win User

    points not recieved

    Hello, deanie,

    -

    The two months for £2 offer has expired, it is no longer available on the dashboard, that is why you are not seeing the offer as it was a limited time availability.

    -

    The Triple Play Offer that you spoke of was also an offer that was available on the Rewards site, if you have not received these points by now, it either means you did not complete the offer requirements(which required ALL three to be completed, not just
    one!) or there was a problem whilst crediting them to your account. I received my Triple Play points on the 30th April, please check
    http://rewards.xbox.com/ to find out if the Triple Play points were ever credited to your account, or pending. It should appear as Triple Play Offer – 300 Microsoft Points ARV £2.35

    -

    If it is not visible there, it means you were not eligible for them. If you feel this is an error, contact @XboxSupport on twitter.
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purchase triple play on b04 and not received it

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