Purchase without Confirmation e-mail.

Discus and support Purchase without Confirmation e-mail. in XBoX on Consoles to solve the problem; Hello, I ordered an accessory from xbox.com and paid it with my credit card. It's been almost a week already and I still haven't received any... Discussion in 'XBoX on Consoles' started by King of Mianus, Jun 2, 2014.

  1. Purchase without Confirmation e-mail.


    Hello, I ordered an accessory from xbox.com and paid it with my credit card.

    It's been almost a week already and I still haven't received any confirmation email. I checked and all my contact information is correct.

    Everytime I check my account, it says "Payment in progress".

    I have the receipt, shouldn't the payment have been approved by now?

    And also, How can I track my order? I really want to have an Idea of when my order will arrive.

    Thanks! All the best.

    :)
     
    King of Mianus, Jun 2, 2014
    #1
  2. CWXninjaCWX
    CWXninjaCWX Guest
    Have not received 800 points

    I have rechecked everything. One got a confirmation e-mail of the purchase.
     
    CWXninjaCWX, Jun 2, 2014
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    E-Mail Confirmation

    Hello HypeOn99,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
     
    XBLRewards8, Jun 2, 2014
    #3
  4. WPAK
    WPAK Guest

    Purchase without Confirmation e-mail.

    Hi there,

    I think the best thing to do is to contact Xbox Support or Microsoft Store support, depending on where you actually bought the accessory.

    I don't think anybody in the forums here is able to answer the question

    To contact Xbox Support use:
    support.xbox.com/contact-us
     
    WPAK, Jun 2, 2014
    #4
  5. WPAK Win User

    Purchase without Confirmation e-mail.

    Hi there,

    I think the best thing to do is to contact Xbox Support or Microsoft Store support, depending on where you actually bought the accessory.

    I don't think anybody in the forums here is able to answer the question

    To contact Xbox Support use:
    support.xbox.com/contact-us
  6. CWXninjaCWX Win User

    Have not received 800 points

    I have rechecked everything. One got a confirmation e-mail of the purchase.
  7. HyruleBalverine Win User

    Xbox sending me broken files for digital codes....

    Just to add to the information that IRB provided for you, the e-mails that you received are essentially your purchase receipts from the Xbox Store. Because you purchased digital content there is not a paper receipt, so they e-mail you a purchase confirmation.
  8. DurtyE Win User

    Can't retrieve overwatch

    That does not work. I also have e mail confirmation saying that my account purchased overwatch.
  9. J.R.G. Win User

    Child Spends $4.5K in Microtransactions, Parent Wants to Sue Microsoft

    I have to put in a code to sign-in, a code to make a purchase, then I have to confirm said purchase, and finally they send a confirmation e-mail.

    No sympathy from me.

    Peace, J.R.
Thema:

Purchase without Confirmation e-mail.

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