purchased game not showing up

Discus and support purchased game not showing up in XBoX on Consoles to solve the problem; I purchased modern warfare when in first came out. I haven't played or plugged in my xbox for about a year now. I just hooked it back up and that game... Discussion in 'XBoX on Consoles' started by ProfRedBeard666, May 10, 2021.

  1. purchased game not showing up


    I purchased modern warfare when in first came out. I haven't played or plugged in my xbox for about a year now. I just hooked it back up and that game is gone off my system and I can't find where to download it again without it wanting to charge me.

    :)
     
    ProfRedBeard666, May 10, 2021
    #1
  2. Julia Hannah Win User

    Purchased game not showing up?

    same problem here... trying since yesterday. My brother said it's a normal struggle and that it happens occasionally... which i don't think it's fine, cuz i don't wanna pray to play. btw... i'm still waiting for a solution.
  3. EclipseK Win User

    Purchased Game Not Showing Up

    Yes, it was. The thing that confuses me is I purchase games digitally often and this is the first time I have ever seen this kind of error.
  4. WPAK Win User

    Purchased Game Not Showing Up

    Hi there,

    just to be sure, was the game purchased in the same region as the region your console is set to?
  5. XBLRewards8 Win User

    Purchases not showing up.

    Hello Omen of Decay,

    Apologies for the inconvenience. We see that you have not yet received pending Credits for your achievements in your Grand Theft Auto purchase last month. However, you did receive pending Credits for the purchase of that title, which you can review via the
    MyStatement on the MyRewards page. You should see your achievement Credits appear by the end of next week. Regarding your general MyVIP payback purchases, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
  6. XBLRewards8 Win User

    Purchases not showing up

    Hello IcedCornholio,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you were a zero star member, you did not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Since you received your first star, you will now get payback on your purchases. MyVIP payback is calculated as a monthly whole and placed as pending midway through the following month.
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