Purchased Game Pass Ultimate - but Xbox App fails to load the active subcription & asks me...

Discus and support Purchased Game Pass Ultimate - but Xbox App fails to load the active subcription & asks me... in XBoX on Windows to solve the problem; Hi! I had GamePass for PC earlier, which I cancelled a few months back. Now, I just purchased the Ultimate Pass for 1 month + 2 month bonus but the... Discussion in 'XBoX on Windows' started by ankushdas1, Dec 11, 2020.

  1. ankushdas1
    ankushdas1 Guest

    Purchased Game Pass Ultimate - but Xbox App fails to load the active subcription & asks me...


    Hi!

    I had GamePass for PC earlier, which I cancelled a few months back. Now, I just purchased the Ultimate Pass for 1 month + 2 month bonus but the Xbox app says that I need to join Game Pass.

    I have the latest Xbox app as far as I know, latest GPU driver, and the latest Windows build as well.

    What can be done to resolve it?

    :)
     
    ankushdas1, Dec 11, 2020
    #1
  2. Aashisg Win User

    Purchased Game Pass Ultimate - but Xbox App fails to load the active subcription & asks me to Join GP Again

    I have same problem, xbox app on pc won't recognize i have game pass ultimate. Mobile app dose.even on web it reflects, not chaked on consol. Microsoft store late me download, install & play game pass games.

    It seems there is issue whith pc app. All usual measures does not help me.
  3. XBF Leo G Win User

    Unable to access Xbox game pass ultimate games on PC

    Hello cheesemp,

    Thank you for posting on the Xbox forums. We understand that your upgraded to Xbox Game Pass Ultimate, but you are not receiving access to the subscription. Also, you are being asked to purchase the subscription. Does

    your subscription section
    of your Microsoft account show that you own Xbox Game Pass Ultimate? If you are able to see an active Xbox Game Pass Ultimate subscription, you must make sure that you are signed in to your computer and the Windows Store application
    with the same account. As stated by AWildYamiEnters, you must use the
    Xbox (beta) App
    in order to play Xbox Game Pass on PC games. Be sure to let us know the results!
  4. Samurai X 1851 Win User

    Xbox Game Pass Ultimate not working on PC

    checked both companion app and xbox (beta) app. my game pass ultimate is active and rebilling automatically on the 5/11/20.
  5. XBF Ezra G Win User

    Assinaturas Gamespass Ultimate[Gamespass Ultimate subscriptions]

    Hello Muriox,

    Thank you for your post. When you purchase Game Pass Ultimate with an active subscription, your remaining time will be converted into Game Pass Ultimate. For more information, please visit this page:

    Xbox Game Pass Ultimate FAQ
    .

    I hope this helps.
  6. FreakRoach Win User

    A doubt about Xbox Game Pass Ultimate

    Yes, you can cancel Xbox Live Ultimate whenever and revert to only Xbox Live Gold.
    So, when it says "Purchase of Xbox Game Pass Ultimate automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Future
    code redemptions are also subject to a conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership.
    ",
    it means if you activate Xbox Live Gold subscription when your subscription of Ultimate is still active. ¿Am I right?

    I think after activating ultimate, if you redeem a Xbox live Gold, it will extend your ultimate subscription.
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Purchased Game Pass Ultimate - but Xbox App fails to load the active subcription & asks me...

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