Purchased Windows 10 Minecraft Master Collection and it will not install.

Discus and support Purchased Windows 10 Minecraft Master Collection and it will not install. in XBoX on Windows to solve the problem; This should not be this hard. I purchased Mine craft Windows 10 Master Collection on 2/11/2020. Although the Microsoft Store says we own it, when I try... Discussion in 'XBoX on Windows' started by patriciagilmore2, Feb 14, 2020.

  1. Purchased Windows 10 Minecraft Master Collection and it will not install.


    This should not be this hard. I purchased Mine craft Windows 10 Master Collection on 2/11/2020. Although the Microsoft Store says we own it, when I try to install it from the "manage" screen, it appears to install just the basic game without any add-ons
    or the 1000 coins. Also on the "manage" screen it says we own the add-ons, but I am unable to install or launch any of them. I have tried the YouTube route, but did not want to start changing things without knowing what is going on. Please help.

    ***Moved from: Windows 10/Gaming on Windows 10***

    :)
     
    patriciagilmore2, Feb 14, 2020
    #1
  2. Smwutches Win User

    Unable to install purchase game

    Did you buy "Minecraft Master Collection" or "Minecraft for Windows 10 Master Collection"? The first is only for the console. You would need to purchase the Window 10 edition to play it on PC.

    If you purchased the wrong version, you'll want to submit a refund request and then purchase the correct version.
  3. XBF Brad A Win User

    No puedo instalar Minecraft en PC[Translation-I can't install Minecraft on PC]

    Hi Luly,

    Thanks for coming to the forums. The reason there is no option to install. There are only the

    starter collection
    and master collection for sale. A lot of different games are doing this now, where the base game is not able to be purchased on its own.

    Thanks,

    Brad
  4. RAJK-IN Win User

    Unable to install purchase game

    Thank you so much for the reply. I purchased Minecraft Master Collection not the Windows 10 one.

    I understand it is an error from my side

    Thanks for pointing it out
  5. RaX77 Win User

    Minecraft and code connection of Minecraft cannot be connected

    I've just purchased Minecraft for Windows 10 Master Collection and I'm trying to setup Code Connect but received the same error.

    Has anyone found a fix yet?

    Thank you.
  6. ShawnRR Win User

    Purchased Windows 10 Minecraft Master Collection and it will not install.

    We have had the same problem since Christmas. Twice we've called Microsoft, however, they referred us to Mojang. After a month Mojang sent us a "fix" for the Java Edition, despite ours NOT being the Java Edition, and they responded with that same "fix"
    5 separate times when we requested support for the Windows 10 edition purchased from the Microsoft Store. My last 2 support tickets have so far been unanswered.

    We still do not have Pure BDcraft, Winter Mini-Games, or Relics of the Privateers (which was the main reason for choosing the Master Collection).

    I've read other posts with similar complaints/issues; however, I have yet to find a resolution for this problem.

    This has been very frustrating and disappointing.
Thema:

Purchased Windows 10 Minecraft Master Collection and it will not install.

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