Purchased xbox Live but Child cannot use xBox live Subscription

Discus and support Purchased xbox Live but Child cannot use xBox live Subscription in XBoX on Consoles to solve the problem; I have purchased an XBox live subscription, setup the xbox as my home xbox. My child is a child registered under my account. He cannot use my xbox live... Discussion in 'XBoX on Consoles' started by AnnaBordon, Jul 31, 2019.

  1. AnnaBordon
    AnnaBordon Guest

    Purchased xbox Live but Child cannot use xBox live Subscription


    I have purchased an XBox live subscription, setup the xbox as my home xbox. My child is a child registered under my account. He cannot use my xbox live subscription on the same xbox. How do I get this working?

    :)
     
    AnnaBordon, Jul 31, 2019
    #1
  2. SA1NT 0F LI3S Win User

    Purchased xbox Live but Child cannot use xBox live Subscription

    Be sure that his account is added onto the Xbox console:

    1. Press the Xbox button to open the guide.
    2. Select Sign in and select your account to sign in.
    3. After you're signed in, press the Xbox button to open the guide.
    4. Select System > Settings.
    5. Under Account, scroll right to the Family section. This section shows all the current members of your family.
    6. Select Add to family.
    7. Select Add New.
    8. Have the person you want to add sign in using their Microsoft account email address and password.
    9. When prompted, select Add to family.
    10. If the person you are adding is a child or teen, follow the instructions to provide parental consent.
  3. XBF Leo G Win User

    Purchased xbox Live but Child cannot use xBox live Subscription

    Hello AnnaBordon,

    Thank you for posting on the Xbox forums. We understand that your child is unable to use the Xbox Live Gold subscription that you purchased on your account, and you would like to share it with him. The Xbox One has a feature called

    my home Xbox
    . This allows an account to share it's games, content and Xbox subscriptions to other accounts on the console. You will need to

    download you profile
    to the Xbox One and set it up as the home console profile. The article we provided explains how to complete this process. Please make sure that your
    account is secure
    by choosing to ask for a passkey or lock it down after you download it. Be sure to let us know the results!
  4. Njal the Blue Win User

    Purchased xbox Live but Child cannot use xBox live Subscription

    Does your child have an account with their own email? If as you say, you have set your Xbox as Home Xbox, they should only need to sign in with their account, to benefit from your Live Gold
  5. {Parity} Win User

    Purchased xbox Live but Child cannot use xBox live Subscription

    Make sure the account with the Gold subscription is set as the console's home Xbox.
  6. eG x Thee Elf Win User

    xbox gold won't work when I put gift card code in

    Angrybunny17,

    A gift card and an Xbox live gold subscription are 2 different things. Currently, currency in your account cannot be used to purchase an Xbox Live Gold subscription. So you would either have to purchase a subscription card or purchase it directly on the
    website/Xbox.
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Purchased xbox Live but Child cannot use xBox live Subscription

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