Purchased xbox Live but Child cannot use xBox live Subscription

Discus and support Purchased xbox Live but Child cannot use xBox live Subscription in XBoX on Consoles to solve the problem; I have purchased an XBox live subscription, setup the xbox as my home xbox. My child is a child registered under my account. He cannot use my xbox live... Discussion in 'XBoX on Consoles' started by AnnaBordon, Jul 31, 2019.

  1. AnnaBordon
    AnnaBordon Guest

    Purchased xbox Live but Child cannot use xBox live Subscription


    I have purchased an XBox live subscription, setup the xbox as my home xbox. My child is a child registered under my account. He cannot use my xbox live subscription on the same xbox. How do I get this working?

    :)
     
    AnnaBordon, Jul 31, 2019
    #1
  2. SA1NT 0F LI3S Win User

    Purchased xbox Live but Child cannot use xBox live Subscription

    Be sure that his account is added onto the Xbox console:

    1. Press the Xbox button to open the guide.
    2. Select Sign in and select your account to sign in.
    3. After you're signed in, press the Xbox button to open the guide.
    4. Select System > Settings.
    5. Under Account, scroll right to the Family section. This section shows all the current members of your family.
    6. Select Add to family.
    7. Select Add New.
    8. Have the person you want to add sign in using their Microsoft account email address and password.
    9. When prompted, select Add to family.
    10. If the person you are adding is a child or teen, follow the instructions to provide parental consent.
  3. XBF Leo G Win User

    Purchased xbox Live but Child cannot use xBox live Subscription

    Hello AnnaBordon,

    Thank you for posting on the Xbox forums. We understand that your child is unable to use the Xbox Live Gold subscription that you purchased on your account, and you would like to share it with him. The Xbox One has a feature called

    my home Xbox
    . This allows an account to share it's games, content and Xbox subscriptions to other accounts on the console. You will need to

    download you profile
    to the Xbox One and set it up as the home console profile. The article we provided explains how to complete this process. Please make sure that your
    account is secure
    by choosing to ask for a passkey or lock it down after you download it. Be sure to let us know the results!
  4. Njal the Blue Win User

    Purchased xbox Live but Child cannot use xBox live Subscription

    Does your child have an account with their own email? If as you say, you have set your Xbox as Home Xbox, they should only need to sign in with their account, to benefit from your Live Gold
  5. {Parity} Win User

    Purchased xbox Live but Child cannot use xBox live Subscription

    Make sure the account with the Gold subscription is set as the console's home Xbox.
  6. HassanB Win User

    Can't upgrade account to gold

    Unfortunately "child" accounts cannot purchase anything on XBOX Live. You would need to wait until the age of 18 and that is when you can promote your child account to an adult account. You will then be able to purchase with a credit/debit card over XBOX
    Live. Until then you'd have to purchase subscription cards and points cards for the things that you'd like to buy from retail stores.
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Purchased xbox Live but Child cannot use xBox live Subscription

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