Purchased xbox live gold and now cannot play majority of my games

Discus and support Purchased xbox live gold and now cannot play majority of my games in XBoX Games and Apps to solve the problem; So i bought xbox live gold, and after purchasing it told me that I needed to renew my subscription when i tried to open Players Unknown Battle Grounds.... Discussion in 'XBoX Games and Apps' started by PhilipDel Rio, Feb 25, 2020.

  1. Purchased xbox live gold and now cannot play majority of my games


    So i bought xbox live gold, and after purchasing it told me that I needed to renew my subscription when i tried to open Players Unknown Battle Grounds. I go to the microsoft store and it says i own the xbox live gold for 3 months, still fails to start
    up my game. I tried removing my account and adding it back, even reset my console but kept games and apps. And now it is telling me i need to purchase the game. Ive been playing the game for years now and it is trying to make me purchase the game even tho
    i already had it. Ive tried everything, i dont know where to go anymore. Nobody can seem to help me and i cant seem to get on the phone with a customer support representative. If anybody can help I’d appreciate it.

    :)
     
    PhilipDel Rio, Feb 25, 2020
    #1
  2. RedCarGamer Win User

    Purchased xbox live gold and now cannot play majority of my games

    Did you tried to uninstall the game and install it again?
  3. KarimAndSonz Win User

    Purchased xbox live gold and now cannot play majority of my games

    Sorry did you buy PUBG if not You find that PUBG isn't apart of gold its apart of gamepass...
  4. RedCarGamer Win User

    Purchased xbox live gold and now cannot play majority of my games

    He said that he owns the game, he said that had been playing the game for years.
  5. Honda Man 04 Win User

    Purchased xbox live gold and now cannot play majority of my games

  6. Clockwork Panda Win User

    credit card # to get a free game on Gold not sure why

    I had it downloaded through games with gold, played it last night, and now cannot play it without the disc or purchasing the digital download @$ 34.99. Xbox live support basically told me too bad.
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Purchased xbox live gold and now cannot play majority of my games

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