Purchasing items on Xbox One trouble

Discus and support Purchasing items on Xbox One trouble in XBoX Games and Apps to solve the problem; I have been saving up for an xbox one for months, and i finally got the money to buy one. As i set up the xbox, i went to buy some games from the... Discussion in 'XBoX Games and Apps' started by TWG Fuze, Dec 23, 2014.

  1. TWG Fuze
    TWG Fuze Guest

    Purchasing items on Xbox One trouble


    I have been saving up for an xbox one for months, and i finally got the money to buy one.

    As i set up the xbox, i went to buy some games from the store, and to my displeasure, i could not make any purchases. I looked for help all over the internet, and it came down to the parental options.

    Recently upgrading from an xbox 360, I was able to make purchases on that console but now when i click anything with a price tag on it, it comes up as an error. I do not believe my account is a child account.

    When i went to change the settings on my xbox one, however, it was not letting me change any of the options and said for me to "log in as a parent to make these changes". I do not have a parent account linked to my xbox one, and this is now becoming a very
    frustrating situation.

    I hope somebody helps me out in this thread, because I am absolutely clueless.

    :)
     
    TWG Fuze, Dec 23, 2014
    #1
  2. Mikaeotic
    Mikaeotic Guest
    Problems purchasing stuff of store

    Hi im having trouble purchasing items off the Xbox live store I go to buy an item and it tells me this purchase has to be made from my Xbox one and I am making this purchase on my Xbox one. It happens with all backwards compatible games and any items in
    the avatar store. Can someone please help
     
    Mikaeotic, Dec 23, 2014
    #2
  3. Payment

    Hello, I seem to be having trouble purchasing items. It keeps telling me that you are having trouble process my payment.
     
    Hot Latina Teen, Dec 23, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Purchasing items on Xbox One trouble

    How old are you? If you are under the age of 18 you would need a parental account attached to your gamertag. This is the account that they are asking to have sign in to make changes.

    The settings on the console can also be changed at this link:

    account.xbox.com/Settings
     
    onyxishere, Dec 23, 2014
    #4
  5. onyxishere Win User

    Purchasing items on Xbox One trouble

    How old are you? If you are under the age of 18 you would need a parental account attached to your gamertag. This is the account that they are asking to have sign in to make changes.

    The settings on the console can also be changed at this link:

    account.xbox.com/Settings
  6. BongKaos Win User

    Marble Blast Ultra

    No need to use 3rd party free software to share Xbox files......... Infact that may get you in a bit of trouble :)

    Daft is correct, ANY item purchased can be redownloded through the purchase history..... (up to one year)
  7. ZAJAXZ Win User

    To anyone having problems with TWD Ep 3 Season 2

    Purchase and Content UsageLimited

    Affected platforms:

    Xbox One

    Xbox 360

    Xbox on other devices

    Affected services:

    Buying downloadable items

    Using prepaid cards or codes for downloadable items or Xbox Live subscriptions

    5/14/2014 7:57:47 PM CST:

    Are you having trouble purchasing content and redeeming tokens? As you read this message, we’re diligently working toward a fix. Thanks for hanging in there while we work! We’ll share another update with you in 30 minutes.
  8. Miss Kleo Win User

    Purchase Bioshock Avatar Items

    Hey Blazerine! I'm sorry to hear you've been having trouble for so long. We'd be happy to help you take a look into this! Can you tell us what Bioshock Avatar items you're having trouble downloading? Have you ever been able to successfully download them
    and wear the items? Have you checked your purchase history at accounts.live.com to ensure that the avatar items were successfully purchased? Let us know, the more details the better! :)
  9. Killswitch AK47 Win User

    Can't play Xbox Original from Games on Demand

    And, I've never had any problems with any other Games on Demand, Arcade games or DLC. Every other item I've purchased from the Marketplace has worked fine. This is the only one that's given me any trouble.
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Purchasing items on Xbox One trouble

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