Question about changing email

Discus and support Question about changing email in XBoX on Consoles to solve the problem; I am planning to change my email and when I choose change email it says money will not carry over does that mean I will lose the current funds on my... Discussion in 'XBoX on Consoles' started by tdrWhitefang, Feb 8, 2014.

  1. tdrWhitefang
    tdrWhitefang Guest

    Question about changing email


    I am planning to change my email and when I choose change email it says money will not carry over does that mean I will lose the current funds on my Xbox live account and if I do change it will I keep everything associated with my account.

    :)
     
    tdrWhitefang, Feb 8, 2014
    #1
  2. Changing e-mail address

     
    Deathstroke xD, Feb 8, 2014
    #2
  3. Question about changing Gamertag

    Since gamertags are not case sensitive this is not possible (sending messages, searching profile can both be done by full caps or no caps)

    For example, I could find your profile by either one of these ways

    en-US/Profile?gamerTag=LONE+MARINES

    en-US/Profile?gamerTag=LOne+MariNES

    en-US/Profile?gamerTag=Lone+Marines

    (couldn't paste full link because it would get shortened)

    Same goes for trying to search your GT to send a message to
     
    FearedNightmare, Feb 8, 2014
    #3
  4. maxen
    maxen Guest

    Question about changing email

    To confirm: you're wanting to change the email address (Microsoft Account) associated with your Xbox Live profile?

    In which case, everything remains associated with the Xbox Live profile (purchases, gamerscore, game history, friends, current subscriptions and so on), it's just the underlying MSA (Microsoft Account, the email address) which gets changed.

    However, the funds remain on the old MSA so do not get transferred to your new one, so this will no longer be associated with your Xbox Live profile. The funds should remain accessible on the current/old MSA, but do no transfer across along with the Xbox
    Live profile.

    Let us know how you get on and/or you have any further questions.
     
    maxen, Feb 9, 2014
    #4
  5. maxen Win User

    Question about changing email

    To confirm: you're wanting to change the email address (Microsoft Account) associated with your Xbox Live profile?

    In which case, everything remains associated with the Xbox Live profile (purchases, gamerscore, game history, friends, current subscriptions and so on), it's just the underlying MSA (Microsoft Account, the email address) which gets changed.

    However, the funds remain on the old MSA so do not get transferred to your new one, so this will no longer be associated with your Xbox Live profile. The funds should remain accessible on the current/old MSA, but do no transfer across along with the Xbox
    Live profile.

    Let us know how you get on and/or you have any further questions.
  6. Sly Impact Win User

    How to change my parental email for my xbox live account?

    do you know the email and password to the parental account yourself? if you do you can easily change it.

    If not, you will need to call Xbox support to see if you can change the email, however you will need to answer questions about this account, but if your the owner, you shouldnt worry about the questions, you made your account!

    good luck
  7. juan van Win User

    Changing parental e-mail address?

  8. tdrWhitefang Win User

    Question about what happens if I change my email

    The email I am talking about is the one used to download your account, I just want to know how will it affect my account on the Xbox one if I change the email on xbox 360. I know if you change the password it asks you to enter the new one when you sign in
    to the xbox one.
  9. maxen Win User

    Question about what happens if I change my email

    You asked a different question related to this in the Xbox 360 section. But I think you've seen my reply there anyway.

    I think what will happen is next you try to log in to your profile, it will ask you to sign in again, but obviously you'll need to use the new email address. It might not even need to download, just get the correct details in place, like when you changed
    your password.
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