Question about changing gamertag?

Discus and support Question about changing gamertag? in XBoX on Consoles to solve the problem; tl;dr at bottom Recently my account was compromised and one of the things they did was change my gamertag. The original gamertag was longer than can... Discussion in 'XBoX on Consoles' started by ChistopherXR, May 21, 2020.

  1. ChistopherXR
    ChistopherXR Guest

    Question about changing gamertag?


    tl;dr at bottom

    Recently my account was compromised and one of the things they did was change my gamertag. The original gamertag was longer than can be used with the new character limit (you can only use 12 characters instead of 15) so customer support told me to change
    it on Xbox 360 instead of Xbox One.

    I did this and when I checked on my xbox it only changed the game tag that's used for games that don't support the new gamertag system.

    tl;dr: If I call xbox support over the phone can they change my current gamertag by the new system to match my current gamertag by the old one?

    :)
     
    ChistopherXR, May 21, 2020
    #1
  2. Mr Difo Win User

    Question about changing gamertag?

    through customer support they should be able to change the tag to what you desire as long as it fits their personal criteria. xbox has one of the best gamertag systems to date with lots of freedom :)
  3. Sayann X Win User

    Question about changing gamertag?

    Hello, yes try to contact them, they can help you
  4. TTeeckCorba Win User

    Question about Gamertag change

    It may be because someone already has the gamer tag. I went into the "Find Someone" section on xbox and searched for "Soku" and got 50 results. If this is the case you will be unable to change your gamertag. Maybe try S0uk with a zero and not an o.
  5. Turv3y Win User

    Question about gamertag changes.

    I believe if you are banned the GT name is forfeit.
  6. maxen Win User

    Question about changing email

    To confirm: you're wanting to change the email address (Microsoft Account) associated with your Xbox Live profile?

    In which case, everything remains associated with the Xbox Live profile (purchases, gamerscore, game history, friends, current subscriptions and so on), it's just the underlying MSA (Microsoft Account, the email address) which gets changed.

    However, the funds remain on the old MSA so do not get transferred to your new one, so this will no longer be associated with your Xbox Live profile. The funds should remain accessible on the current/old MSA, but do no transfer across along with the Xbox
    Live profile.

    Let us know how you get on and/or you have any further questions.
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Question about changing gamertag?

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