Question about order number verification

Discus and support Question about order number verification in XBoX Sales and Promo to solve the problem; The only way to request a proof of purchase to the user due to item delivery issue seems to request the screenshot of users purchase history page... Discussion in 'XBoX Sales and Promo' started by 백승경(Brand Baek), Apr 3, 2019.

  1. Question about order number verification


    The only way to request a proof of purchase to the user due to item delivery issue seems to request the screenshot of users purchase history page including order number. (https://help.bethesda.net/app/answers/detail/a_id/43267/~what-is-proof-of-purchase-and-where-do-i-find-it%3F#Xbox_One)
    Could you let me know if there is the other way?
    If not, as the user can manipulate the screenshot, there should be some way to verify the order number. Is there any way I can verify it through some API?


    Question about order number verification [​IMG]


    :)
     
    백승경(Brand Baek), Apr 3, 2019
    #1
  2. M3tal Daz3 Win User

    Question about order number verification

  3. Smwutches Win User

    Is it possible to recover a old 360 account without email or password?

    I doubt they can with serial numbers. They would usually ask for your answers to the verification questions you added when you created the account.
  4. SpacySun5419228 Win User

    Serial Number Verification!

    Go to the settings and
    find the system info
    .

    You should see the serial number that the Xbox reads from the motherboard.

    If it matches the serial number on the sticker on the back of the console, the original motherboard should still be intact.
    Thank man.

    But my Xbox wont start up thats why suspect that.

    Ive open the console, i see some ID numbers on motherboard but none of them is relatet with any on sticker!
  5. SpacySun5419228 Win User

    Serial Number Verification!

    Go to the settings and
    find the system info
    .

    You should see the serial number that the Xbox reads from the motherboard.

    If it matches the serial number on the sticker on the back of the console, the original motherboard should still be intact.
  6. Internet Expert Win User

    Serial Number Verification!

    Go to the settings and
    find the system info
    .

    You should see the serial number that the Xbox reads from the motherboard.

    If it matches the serial number on the sticker on the back of the console, the original motherboard should still be intact.
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Question about order number verification

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