Random Restart

Discus and support Random Restart in XBoX on Consoles to solve the problem; no more than 10 minutes ago, my xbox one restarted itself while I was in the middle of a game. It wasn't so much as a total restart, as in it kicked me... Discussion in 'XBoX on Consoles' started by Emperor4065, Dec 31, 2013.

  1. Emperor4065
    Emperor4065 Guest

    Random Restart


    no more than 10 minutes ago, my xbox one restarted itself while I was in the middle of a game. It wasn't so much as a total restart, as in it kicked me back to the home screen with no apps or games active at all. this happen to anyone else?

    is there a way to prevent this from happening in the future? losing the game progress that I had is pretty upsetting.

    :)
     
    Emperor4065, Dec 31, 2013
    #1
  2. iNb4 Ownage
    iNb4 Ownage Guest
    random restarts

    Hi there THEUKNOWN08! Sorry to hear about your restarting issues your having! Could you try and unplug EVERYTHING from the console including USB devices, power and A/V cables etc as if it just came out of the box then hold down/keep your finger on the
    power button for about 5 seconds, leave everything unplugged for about 30 seconds, plug everything back in, then see if that resolves your issue? Thanks! Random Restart :)
     
    iNb4 Ownage, Dec 31, 2013
    #2
  3. Random restart

    Hi there Resident Evil -

    Let's have you follow the troubleshooting steps for Xbox One unexpectedly turning off if you haven't already.

    Please let us know how that goes so we can best help you out!
     
    Miss Ghidorah, Dec 31, 2013
    #3
  4. Random Restart

    Emporer,

    I've had it happen a few times to me during certain games. Normally a do a power cycle by holding the console power button (while it is on) for 8 seconds until it turns off, then wait 30 seconds, then turn it back on. Power cycling will clear the cache and
    reset the network card. Don't think I've had it happen to me in a few weeks.
     
    eG x Thee Elf, Dec 31, 2013
    #4
  5. Breathe Kuush Win User

    random restarts

    Okay, I'm going to need a bit more detail. What are you doing while the Xbox restarts? What kind of Xbox do you have and how old is it? What is your setup as far as cables go, for instance are you using HDMI or AV? Is it for a particular game or just randomly
    happens at unknown times?
  6. iNb4 Ownage Win User

    random restarts

    Hi there THEUKNOWN08! Sorry to hear about your restarting issues your having! Could you try and unplug EVERYTHING from the console including USB devices, power and A/V cables etc as if it just came out of the box then hold down/keep your finger on the
    power button for about 5 seconds, leave everything unplugged for about 30 seconds, plug everything back in, then see if that resolves your issue? Thanks! :)
  7. Miss Ghidorah Win User

    Random restart

    Hi there Resident Evil -

    Let's have you follow the troubleshooting steps for Xbox One unexpectedly turning off if you haven't already.

    Please let us know how that goes so we can best help you out!
  8. eG x Thee Elf Win User

    Random Restart

    Emporer,

    I've had it happen a few times to me during certain games. Normally a do a power cycle by holding the console power button (while it is on) for 8 seconds until it turns off, then wait 30 seconds, then turn it back on. Power cycling will clear the cache and
    reset the network card. Don't think I've had it happen to me in a few weeks.
  9. Tajhmaster879 Win User

    Xbox one sign on and random restart.

    Hello friend, I am apart of the xbox ambassador program, it's my first day, I'm here to help you out with your problem. Try power cycling your console. Go to the settings and set your power to power saving mode. then turn off your console. Unplug and wait
    approximately 2 minutes. Plug back in and turn on your console. This should help with your problem. If you have any more questions please direct yourself to the support page. I hope I helped you with your problem.
Thema:

Random Restart

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