random shut down?

Discus and support random shut down? in XBoX Accessibility to solve the problem; Xbox one was working fine for 3 plus years then a random shut off started with no set intervals any ideas? Thanks in advance, Mr Bill... Discussion in 'XBoX Accessibility' started by Papa Grandad, Apr 23, 2019.

  1. Papa Grandad
    Papa Grandad Guest

    random shut down?


    Xbox one was working fine for 3 plus years then a random shut off started with no set intervals any ideas? Thanks in advance, Mr Bill

    :)
     
    Papa Grandad, Apr 23, 2019
    #1
  2. gds1972 Win User

    Random Shut Off

    Hi

    Firstly can you please connect the console directly to a wall outlet as connecting the console to a power brick or surge protector can cause performance issues with the console. After this can you please try following the steps guided by

    this support page
    and hopefully this will resolve your issue.
  3. TrustyK Win User

    Random shut offs??

    Hey man, only trying to help. We are only able to do so much. If you have attempted all of the above, then it might just need to be repaired. You will have to contact support directly.
  4. FreeAndSay Win User
  5. gimme cheetos Win User

    Random shut offs??

    try to fix the problem by setting your xbox up where there is no chance of anything turning it off or on and make sure that you are not accidentally turning it off
  6. TrustyK Win User

    Random shut offs??

    Hello TrashBoxXbox, I recommend looking through and trying these troubleshooting steps here: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

    If that doesn't fix your issue, your Xbox may be faulty and I would contact Xbox Support directly here: https://support.xbox.com/en-US/contact-us

    Thanks!
Thema:

random shut down?

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