: Random shut down

Discus and support : Random shut down in XboX Networking Hardware to solve the problem; : Random shut down Hello AnthonyLoCascio, Is your Xbox One X properly ventilated? If so, try to unplug the electricity cord and connect it again.... Discussion in 'XboX Networking Hardware' started by AnthonyLoCascio, Mar 15, 2020.

  1. : Random shut down


    : Random shut down
    Hello AnthonyLoCascio,

    Is your Xbox One X properly ventilated?

    If so, try to unplug the electricity cord and connect it again. Also, try to connect the console directly to the power outlet and not via a splitter.

    :)
     
    AnthonyLoCascio, Mar 15, 2020
    #1
  2. XBF Steven R Win User

    random shut down?

    Hey there
    Papa Grandad
    ,

    Thanks for reaching out for support on this issue with your console not staying on.

    I can understand how this could be frustrating. I just wanted to remind you that it's against the terms of use
    to recommend opening up the console and/or modifying it in any way.

    Please refrain from suggesting anything to that effect as it's against the
    Xbox Forums Guidelines.


    Thanks!
  3. FreeAndSay Win User
  4. schnurren Win User

    Random shut down

    Hello AnthonyLoCascio,

    Is your Xbox One X properly ventilated?

    If so, try to unplug the electricity cord and connect it again. Also, try to connect the console directly to the power outlet and not via a splitter.
  5. XBF Ruben D Win User

    random shut down?

    Hello Papa Grandad!

    Thank you for posting to Xbox Forums. We really do appreciate you contacting us for support. In regards to the issue, which Xbox One do you own? The Original Xbox one, or the Xbox One S? The reason I ask is to check and see which troubleshooting steps
    would help you out in this particular situation. In any case, I will provide you with some troubleshooting links to further assist you with the issue. You might have to reset your power supply for the Xbox one console. I will provide two links. One will be
    for an Original Xbox One, and the other will be for an Xbox One S.

    Original Xbox One:
    Xbox One Power supply Solutions


    Xbox One S:
    Xbox One S won't turn on


    Once you've tried any one of these two links please reply back letting us know if the solutions resolved the issue. Again, thank you for posting on the Xbox Forums!
  6. ZombieJesterCOE Win User

    random shut down?

    Sorry to hear this is happening. Is it making any type of odd noise? Have you made sure that there is not an overheating issue happening?
Thema:

: Random shut down

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