Re: Community - Family Point Sharing

Discus and support Re: Community - Family Point Sharing in XBoX Sales and Promo to solve the problem; Dear Microsoft Rewards Team, Currently I have been unable to share my points to other family members. Earlier on, it said that the method was being... Discussion in 'XBoX Sales and Promo' started by mmasonluke, Jul 17, 2021.

  1. mmasonluke
    mmasonluke Guest

    Re: Community - Family Point Sharing


    Dear Microsoft Rewards Team,

    Currently I have been unable to share my points to other family members. Earlier on, it said that the method was being fixed and I was just wondering if this is still happening or whether it is a problem with my Microsoft account. It used to say 'Give' or 'Ask for points' and now this does not pop up on my screen when I click community.

    Sorry for any inconvenience.

    :)
     
    mmasonluke, Jul 17, 2021
    #1
  2. Smwutches Win User

    Re: Community - Family Point Sharing

    No one from Microsoft Rewards uses the forums. You would need to contact them via the Contact Us link on the Rewards site.
  3. XBF Eladio M Win User

    rewards

    Hey jacob

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are seeking a way to get a code for redeeming some points on another account for Microsoft Rewards.

    This is simply not possible. When ever you redeem any of your Microsoft Rewards points, the reward is instantly applied to your account.

    You can, however, gift these points over to anyone in your
    Family
    by using the
    Community
    . There are some prequsits to be able to share a certain amount of points, and that is depending on your Level.

    I hope this is of some use to you.
  4. dontia-9344C503-95AE Win User

    Sharing Family Points

    Well this answers my question, I wanted to transfer the remaining 160 points to another family member and I see that's not an option. This is really disappointing...gold members should have this option!!!!
  5. Mister Gwyther Win User

    Sharing Family Points

    Hey there Dan! First to clarify, only the Primary Account can send points to another account. Points cannot be freely transferred between Secondary Accounts, or back to the Primary Account. As for the amount of points, we do not have any plans at this time
    to change the amounts which you can purchase or transfer. Hopefully this helps answer your question. Let me know if there is anything else I can help you with, thanks!
  6. Mister Gwyther Win User

    Gamer tag

    Can you check the steps listed here (support.xbox.com/.../billing-points-family-pack) under "How do I share points with family members (secondary
    accounts)?" heading. Is this how you are attempting to share points? Which option are you not seeing? Let me know, thanks!
Thema:

Re: Community - Family Point Sharing

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