Receiving nhl 19 free promotion

Discus and support Receiving nhl 19 free promotion in XBoX Games and Apps to solve the problem; Hello, Is it possible for me to redeem the free nhl 19 from last month. I did not have access to the internet for some time and I saw the nhl... Discussion in 'XBoX Games and Apps' started by Xb4rchy, Aug 10, 2019.

  1. Xb4rchy
    Xb4rchy Guest

    Receiving nhl 19 free promotion


    Hello,

    Is it possible for me to redeem the free nhl 19 from last month. I did not have access to the internet for some time and I saw the nhl promotion so I used my mobile hotspot to try start the game download last month but the connection was
    not good and everything was slow/half loading.

    I assumed that I would be able to claim the game once my internet was fixed but now it just tells me to buy it.

    Can I please claim this game again it is the only reason I was going to resubscribe

    I can't find a way to speak to a Microsoft employee so I hope this is the right place.

    :)
     
    Xb4rchy, Aug 10, 2019
    #1
  2. MorkyMork1991 Win User

    Receiving nhl 19 free promotion

    Yeah, that's not how it works, unfortunately. If it says you have to buy it it means you didn't redeem the free pass during the allotted time window which means the game is no longer free for you.
  3. Allas13 Win User

    Receiving nhl 19 free promotion

    Unfortunately it doesn't work that way
  4. Smwutches Win User

    Receiving nhl 19 free promotion

    Unfortunately no. Once a game is no longer part of the promotion, it is no longer possible to get it for that promotion.
  5. ThisGameIsSucky Win User

    Receiving nhl 19 free promotion

    If you didn't get to click the "Get" button at any point, this also applies if the game just doesn't say you own it, then you can't get it. That's how Games with Gold works, games are only available through a certain period of time. When they're free, you've
    gotta click the "Get" button in place of the buy button to get it added to your gold account... if you miss the window of opportunity you'll have to buy it. However, it sounds like you managed to purchase if you got a download going. So, make sure to check
    your "Ready to Install" games or the "Gold" section on that same page.

    If not, you'll have to buy it. In the future, you can purchase games that are free with Gold and add them to your account online on Xbox.com.
  6. AssertiveGrub90 Win User

    Receiving nhl 19 free promotion

    NHL 19 was only available from June 1 to 30 so you would not have been able to claim it last month either. Unfortunately games for gold games are only available during a specific time period and if you miss it there's nothing you can do to claim it later.
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Receiving nhl 19 free promotion

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