[Recent Purchase] Xbox Elite Series 2 Controller having issues

Discus and support [Recent Purchase] Xbox Elite Series 2 Controller having issues in XBoX on Windows to solve the problem; Okay, so I just bought this controller, and at first, I really liked it. However, as I played my games, the A button has not been registering all my... Discussion in 'XBoX on Windows' started by Evion_SE, Apr 5, 2020.

  1. Evion_SE
    Evion_SE Guest

    [Recent Purchase] Xbox Elite Series 2 Controller having issues


    Okay, so I just bought this controller, and at first, I really liked it. However, as I played my games, the A button has not been registering all my actions. I don't know why this is but it is very disappointing considering I paid $180 for it. I like the
    controller a lot (in fact, it's the best I've ever used), but seriously paying that much for a controller just to find that it doesn't work is absolutely awful. My Dual Shock 4 controller works perfectly and I only paid a fraction of the cost.

    Now, The question comes in at, how do I claim my warranty and send it back considering the whole Covid-19 situation?

    P.S. These are the steps I took to ensure it wasn't a software bug.

    1. Factory reset the controller

    2. Reinstalled updated firmware

    3. Completely updated windows and drivers

    4. reinstalled my games and accessories app

    5. restarted the computer and the controller

    6. tried playing wired and wireless

    :)
     
    Evion_SE, Apr 5, 2020
    #1
  2. Frankalore the Merci Win User

    Xbox Elite Series 2 (malfunction)

  3. AmberC0215 Win User

    Xbox Elite controller 1 back grips (not side grip)

    I had purchased the Xbox Elite Series 2 Controller, sorry I can't be of more help.
  4. XBF Crystal P Win User

    Xbox elite series 2 controller issue, anyone else having this problem?

  5. NoFreeNameAvailable Win User

    So are they going to fix those elite 2 controllers or not?

    https://www.windowscentral.com/xbox-elite-controller-series-2-buyers-report-widespread-issues
  6. MaskedMenace136 Win User

    Lack of Controller care and innovation

    Sorry to hear you are unsatisfied with the current Xbox controllers, however, the question forum is the incorrect place to post your feedback. Unless you are asking about current Xbox controller advancements in-which case that would be the Xbox Elite Controller
    Series 1 and Xbox Elite Controller Series 2. The Xbox Elite Controller Series 2 being the newest on the market and being awarded,
    "Best of E3 2019 - Hardware/Peripheral" - Game Critics Awards.

    For more information about these new Xbox controllers please visit the below links.

    Xbox Elite Controller Series 1

    Xbox Elite Controller Series 2
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[Recent Purchase] Xbox Elite Series 2 Controller having issues

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