Recently bought a Xbox One which won't run as it says it needs to do an update which it can't

Discus and support Recently bought a Xbox One which won't run as it says it needs to do an update which it can't in XBoX Games and Apps to solve the problem; "There was a problem with the system update"... You need to update to use your console.... Error code 0x8B0500B6 I can't find any solution.... Discussion in 'XBoX Games and Apps' started by TwiggiestBeef85, Jan 27, 2022.

  1. Recently bought a Xbox One which won't run as it says it needs to do an update which it can't


    "There was a problem with the system update"...

    You need to update to use your console.... Error code 0x8B0500B6

    I can't find any solution. www.xbox.com website is not working or the xbox customer services.

    :)
     
    TwiggiestBeef85, Jan 27, 2022
    #1
  2. I'mAice Win User

    Recently bought a Xbox One which won't run as it says it needs to do an update which it can't

    It's working here in my end though. Make sure that your device is set to an Xbox supported region and try using a different browser or device.
  3. Jamie​ Win User

    Recently bought a Xbox One which won't run as it says it needs to do an update which it can't

    so your telling me this link right HERE doesn't work if not then you need to be in an Xbox-supported region. (I'mAice said the same thing above.)
  4. TwiggiestBeef85 Win User

    Recently bought a Xbox One which won't run as it says it needs to do an update which it can't

    But the support.Xbox.com website has been down for over a month.

    The weblink does not work.

    The Xbox website no longer exists.
  5. Jamie​ Win User

    Recently bought a Xbox One which won't run as it says it needs to do an update which it can't

    I mean I understand where you are coming from and the answer to this question is here "I have tried resetting google Chrome to USA but www.support.xbox.com is still blocked. Is the only solution a virtual VPN in the USA from the UK?" I have no clue I haven't tried that because this is the first time someone has had this problem.
  6. TwiggiestBeef85 Win User

    Recently bought a Xbox One which won't run as it says it needs to do an update which it can't

    Thanks. The www.support.xbox.com does not exist or any links to it if I use my computer or anything connected to the a UK landline. Yet if I disconnect from LANDLINEs and WIFI and use mobile phone data it suddenly exists!

    The problem is that the file to be downloaded is larger than twice my monthly mobile data allowance.

    I have now discovered when we changed broadband provider it blocked by default all gaming websites including xbox.... which was preventing access to anything xbox related.
Thema:

Recently bought a Xbox One which won't run as it says it needs to do an update which it can't

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