recovered account on xbox one... missing all content( dlc, games, gamer points

Discus and support recovered account on xbox one... missing all content( dlc, games, gamer points in XBoX on Consoles to solve the problem; Just recently got an X box one and all my content is gone after recovering my account. all my dlc and game achievements as well as my gamer score is... Discussion in 'XBoX on Consoles' started by BROKENxxxBLADE, Jun 5, 2018.

  1. recovered account on xbox one... missing all content( dlc, games, gamer points


    Just recently got an X box one and all my content is gone after recovering my account. all my dlc and game achievements as well as my gamer score is gone.

    :)
     
    BROKENxxxBLADE, Jun 5, 2018
    #1
  2. crspycrtr
    crspycrtr Guest
    Family Pack not able to play DLC

    Recently my new Xbox Slim went on the fritz (sending in for repairs) I have
    2 accounts on that console and
    both are able to play any games that I have on it including downloadable content
    (DLC).

    I unpacked my 5 year old xbox, recovered my primary account, downloaded the map packs for my games and then recovered the second account.
    Now my second account cannot play any of the DLC. How can I regain access for the 2nd account to play DLC?
     
    crspycrtr, Jun 5, 2018
    #2
  3. New Map Pack Quesiton???

    from what im aware, and DLC, arcade game, game on demand, etc... can be played by any user account on your xbox, even friends who have recovered their profile on my xbox have had full access to my download content while their profile was on my xbox.
     
    Playle-7771BE49-3E14-40A0-84F2-EB774901563A, Jun 5, 2018
    #3
  4. HAZMAT RADIO
    HAZMAT RADIO Guest

    recovered account on xbox one... missing all content( dlc, games, gamer points

    Most likely you're signed in with the wrong account. You can check your purchase history of your current account. If you're not seeing purchases then that's another indicator you're not on the correct account that owns the content.
     
    HAZMAT RADIO, Jun 5, 2018
    #4
  5. HAZMAT RADIO Win User

    recovered account on xbox one... missing all content( dlc, games, gamer points

    Most likely you're signed in with the wrong account. You can check your purchase history of your current account. If you're not seeing purchases then that's another indicator you're not on the correct account that owns the content.
  6. Temhotabot Win User

    question about ban

    When an account is suspended or banned it can not be recovered from the Live servers until said suspension/ban has been lifted. If it is a permanent ban then everything associated with the account is forfeit including; gamer score,
    game saves, ms points, subscription time and download content. All of that is gone forever, non-transferable and non-refundable.
  7. itylernallen Win User

    Family pack on two console

    You can use an Xbox gamertag on more than one console, however, you would need to recover the account each time you use a different console. Here are the instructions on how to recover a gamertag via the Xbox 360 console.

    support.xbox.com/.../gamer-profile

    As for the family pack I do not believe that there will be an issue. All the family pack does is provide a Gold subscription to an account, it does not have anything to do with the console.

    And for the games, you do not need to buy new games for your new 360 (if they are disk games). If they are downloaded games you would need to do a content transfer as downloaded content from the LIVE Marketplace is licensed to the 360 console to which it
    was downloaded to.
  8. HAZMAT RADIO Win User

    Swapping my gamertags

    All the accounts are independent of each other. Each gamer tag it tied to its own account and each account has it's own unique email address.

    You can't swap any content from one account two another, things like gamer tags, game saves, games purchased and dlc is all tied to the account that bought the content.

    You can have one credit card on up to 5 accounts from what I recall but it doesn't have any ability to transfer stuff from one account to another.
  9. Temhotabot Win User

    If i use the DLC on my Xbox from my permanent suspended account can i get banned

    You can use the DLC but if you ever change consoles or remove the banned account from that console then the content would be inaccessible.

    *

    Just an FYI, whenever an account is permanently banned from XBL all of its content is considered forfeit as per the Terms of Service including; gamer score, game saves, ms points, subscription time and download content. Game saves
    are only useable between accounts if the Game Developer allows it and the ability to earn achievements from that save are automatically disabled.
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recovered account on xbox one... missing all content( dlc, games, gamer points

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