Redeem 12 month XBOX Live (Points)

Discus and support Redeem 12 month XBOX Live (Points) in XBoX Games and Apps to solve the problem; I've gone and looked but noticed it only shows 1 and 2 months XBOX Gold to Redeem, does this mean its gone for good as the 1 & 2 are pointless for me... Discussion in 'XBoX Games and Apps' started by Defiant1337, Jul 12, 2019.

  1. Defiant1337
    Defiant1337 Guest

    Redeem 12 month XBOX Live (Points)


    I've gone and looked but noticed it only shows 1 and 2 months XBOX Gold to Redeem, does this mean its gone for good as the 1 & 2 are pointless for me and would mean I'd just not bother collecting points now?

    PS I did speak to someone on the live chat 'support' about this but got no where as he wasn't listening, all he'd say was

    "i'm dealing with 2 customers on the same time"

    Which I found a bit shocking for Microsoft 'support'

    :)
     
    Defiant1337, Jul 12, 2019
    #1
  2. Defiant1337 Win User

    Redeem 12 month XBOX Live (Points)

    Yes only one problem with your theory, XBOX Gold and the new ultimate program are two different things & I have no wish for the 'ultimate program'
  3. Defiant1337 Win User

    Redeem 12 month XBOX Live (Points)

    No I was looking for the 12 month one but only see `1 and 3 months to redeem as stated on my original post
  4. Mister Gwyther Win User

    Redeem 12 month Xbox Live Points

    Hey there Azzax! Do you happen to remember when you did this renewal? Also, were you still showing Gold at the time you renewed, or did you go back to Free for a bit? Also, these points would have been emailed to you as a code. Can you please check both
    your WLID and contact (live.xbox.com/.../ContactPreferences) email, including all junk, spam, and trash folders? Let us know if they turn up, thanks!
  5. Smwutches Win User

    Redeem 12 month XBOX Live (Points)

    You can try contacting Microsoft Rewards Support, but as McDaddyTree noted, they do remove some of the options every
    now and then, but they are typically readded with a couple of days or so.
  6. McDaddyTree Win User

    Redeem 12 month XBOX Live (Points)

    If you're talking about the MS Rewards program then the 12 month option disappears quite often but usually comes back. I'm not sure of the reason behind it but I generally save my points until the Live is on sale. I also wait for the 12 month usually as
    I like to keep my Live stacked to the 3 year max. Just give it time and the 12 month should come back but we never really know when.
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Redeem 12 month XBOX Live (Points)

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