Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser.

Discus and support Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser. in XBoX Games and Apps to solve the problem; Hey guys, Since I've got the Xbox Live Gold service, it's always hard to redeem the free games in the Xbox app for Android and also through the web... Discussion in 'XBoX Games and Apps' started by kratosreus, Oct 6, 2019.

  1. kratosreus
    kratosreus Guest

    Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser.


    Hey guys,

    Since I've got the Xbox Live Gold service, it's always hard to redeem the free games in the Xbox app for Android and also through the web browser.

    A lot of times the page doesn't recognize I should be able to get the game for free and always ask me X money, even when I try to proceed with the purchase (sometimes it becomes free once I press it).

    This has happened on the first period of days when the game is free and not only in latest one (when the hour might affect if the game is free or not). Usually I can do it through the app sooner or later, at least for the Xbox One games.

    But for Xbox 360 games, I don't have an option to buy them through the app and in the browser the same described above might happen as well.

    Lately it shows up as a free game but once I try to buy it gets stuck in the loading menu/image like below:


    Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser. [​IMG]


    Usually through the console I don't have a problem but its not uncommon to not be able to redeem them there as well.

    Since I have some periods where I am far from home, I may not be there to redeem in the console since it seems the most infallible way (even if not 100%). I've missed some games already due to this and would like to understand why this happens since most
    of these free games sound like false propaganda since I am not even able to redeem them.

    Could you please try to address this issues and clarify them?

    Thank you in advance.



    Best Regards.

    :)
     
    kratosreus, Oct 6, 2019
    #1
  2. annix Win User

    Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser.

  3. sandy the hippy Win User

    Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser.

    There's a stable version and a beta version of the app for android.

    I've never had an issue, using the app is always how I add my gwg

    Only issue really these days is that it used to be easier because you'd go to the store page, swipe to the right, and there.you would find the games with gold page. But that's been replaced with game pass page, which is kinda redundant since theres a separate
    app, so now i need.to first know what the games with gold games are, then search for them myself.

    But actually redeeming them works no problem
  4. Ricardo Cintra Win User

    Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser.

    I think with the App service is Beta Yet, I Suggest you make report about that insues
  5. ngocphi Win User

    Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser.

    Keep in mind its best not to use chrome or safari

    Edge or firefox for the best results

    Your account region and actual region does affect 360 games fyi its best to.match
  6. CJits 57 Win User

    Unable to redeem 12month membership

    Never mind. Was able to successfully redeem it through the xbox app on my smartphone.
Thema:

Redeem a GwG is always a huge headache in Xbox app for smartphone and Browser.

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