Redeem code problem

Discus and support Redeem code problem in XBoX Games and Apps to solve the problem; Hi! I am using Series S I bought a digital version of GTA4 (xbox360) and every time i try to redeem the code it says that the location, where I... Discussion in 'XBoX Games and Apps' started by StanEd1, Jan 27, 2022.

  1. StanEd1
    StanEd1 Guest

    Redeem code problem


    Hi!

    I am using Series S

    I bought a digital version of GTA4 (xbox360) and every time i try to redeem the code it says that the location, where I bought the game, doesn't match with my account.

    This is strange, as I bought the game in a Norwegian store, and I am in Norway. I've tried setting my location to Norway in xbox settings and also in my Microsoft account.

    Contacting support seems impossible, they really don't care so I don't know what to do.

    Any help is appreciated

    :)
     
    StanEd1, Jan 27, 2022
    #1
  2. WPAK Win User

    FIFA 13 NTSC-J on a PAL console

    If the season ticket is a code that can be redeemed, you may still encounter problems with redeeming that code. Because if the code is region locked, you wont be able to redeem it on your account
  3. ZERO 117MX Win User

    GEARS OF WAR COLLECTION FREE ....BUT REDEEM CODE NOT WORK

    I had the same problem, the solution is to go to the microsoft official website and redeem the code there, the problem is from the xbox one in the option of "Redeem code 2".
  4. ZERO 117MX Win User

    Problem with redeem code

    I had the same problem as you, the solution is using the microsoft website and redeem your code there, looks like the problem comes from the xbox one in the "redeem code " option
  5. RomkaZzz Win User

    Prepaid code

    What a problem with a code? It was redeem it? Did you trying redeem it on web or Xbox app?
  6. ZERO 117MX Win User

    Code not redeemable

    I had the same problem as you, try using the microsoft website and redeem your code there, looks like the problem comes from the xbox one, on the "redeem code 2" clickable part.
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Redeem code problem

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