Redeem rewards

Discus and support Redeem rewards in XBoX Rewards to solve the problem; hello. Just sign up rewards on my xbox one and its shows 596 points but in my email shows 3200. How can I combine this 2? Thanks.... Discussion in 'XBoX Rewards' started by FnafNeOnGamer, Jul 5, 2018.

  1. Redeem rewards


    hello.

    Just sign up rewards on my xbox one and its shows 596 points but in my email shows 3200. How can I combine this 2? Thanks.

    :)
     
    FnafNeOnGamer, Jul 5, 2018
    #1
  2. StuartATrueRed, Jul 5, 2018
    #2
  3. Julian_
    Julian_ Guest
    Julian_, Jul 5, 2018
    #3
  4. maxen
    maxen Guest

    Redeem rewards

    Are you using two separate accounts? If they're separate accounts with separate logins, you likely won't be able to combine the two.

    If it's the same account showing two different values, be sure to reach out to Microsoft Rewards Support
    here by going to the bottom of the page and clicking the link "Contact Microsoft Rewards Support".

    However, note that it's possible to have a "lifetime" value higher than your current number of points as points can be spent redeeming items, so if you're seeing a "lifetime" and a "current" value it could be entirely right that they're different. (e.g.
    personally, my lifetime points value is roughly twice what I currently have after I redeemed some gift cards.)
     
    maxen, Jul 6, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello FnafNeOnGamer,

    If the 3200 you are referring to is from a Xbox Live Rewards statement email, please keep in mind that Microsoft Rewards and Xbox Live Rewards are separate programs with different currency. For example, we see that you had a lifetime
    amount of 3250 Xbox Live Rewards Credits. All these Credits were converted into your local currency and deposited on June 19th. This deposit was spent shortly afterward on a series of purchases. A record of your transactions, including this deposit, can be
    found on your commerce page at (Sign in to your Microsoft account).
     
    XBLRewards8, Nov 3, 2018
    #5
  6. StuartATrueRed Win User

    Microsoft rewards not working

  7. Ironwilled Win User

    Help with Microsoft redeem award

    Hi There,

    When you redeem a reward from the rewards page, it comes as a code to your email so are free to redeem it on whatever account you wish.
  8. Alucario Ultra Win User

    Gamepass Rewards quest - GoW not completing

    Hello, to collect the MS rewards, you have to redeem them in the app. Just, get into de MS rewards app and go to the missión, and click on redeem.
  9. Oraclea Win User

    badlands rewards

    Hi, for this promotion, my option to redeem the 3 months of Game Pass arrived as one of the items that could be redeemed (for 0 points) in the "Redeem" section of
    my Microsoft Rewards page. Once redeemed, I got the code in an email to my Xbox/Microsoft Rewards account email address.

    I'd check to see if you have the option to redeem it there, and then contact
    Microsoft Rewards Customer Support
    if you don't see it there. Hope that helps!
  10. Reidlos88 Win User

    Never received my rewards!

    It was for xbox rewards though. I redeemed my xbox rewards points for microsoft credit so it is for xbox rewards not microsoft rewards.
Thema:

Redeem rewards

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