Redeemed Microsoft Rewards for Xbox credit but I'm showing a balance of $0

Discus and support Redeemed Microsoft Rewards for Xbox credit but I'm showing a balance of $0 in XBoX Rewards to solve the problem; Was directed to this support forum for assistance by "Earl L" in the Support Chat. I redeemed MS Rewards credits on 15 Aug for $20, but my MS Account... Discussion in 'XBoX Rewards' started by Hrolf29, Aug 24, 2018.

  1. Hrolf29
    Hrolf29 Guest

    Redeemed Microsoft Rewards for Xbox credit but I'm showing a balance of $0


    Was directed to this support forum for assistance by "Earl L" in the Support Chat.

    I redeemed MS Rewards credits on 15 Aug for $20, but my MS Account shows a balance of $0 and I haven't made any purchases since then.

    :)
     
    Hrolf29, Aug 24, 2018
    #1
  2. Hrolf29
    Hrolf29 Guest
    Redeemed Microsoft Rewards for Xbox credit but I'm showing a balance of $0

    Was directed to this support forum for assistance by "Earl L" in the Support Chat.

    I redeemed MS Rewards credits on 15 Aug for $20, but my MS Account shows a balance of $0 and I haven't made any purchases since then.
     
    Hrolf29, Aug 24, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Redeemed Microsoft Rewards for Xbox credit but I'm showing a balance of $0

    For help with the Microsoft Rewards program, you will need to contact their customer support.
     
    Smwutches, Aug 24, 2018
    #3
  4. Just Relaxed
    Just Relaxed Guest

    Redeemed Microsoft Rewards for Xbox credit but I'm showing a balance of $0

    Hey, do you still have this problem?
     
    Just Relaxed, Nov 1, 2018
    #4
  5. FreakRoach
    FreakRoach Guest
    Just to confirm the steps you followed:

    1. You redeemed your rewards points from MS Rewards for $20 Xbox Live credit

    2. And then you got an email with the code for the Xbox live credit.

    3. Then you redeem that code on your Xbox

    Above steps would have added the credit to your account.

    Check your order history by logging in to Sign in to your Microsoft account with the same account you used to redeem.
     
    FreakRoach, Nov 1, 2018
    #5
  6. braveheatz
    braveheatz Guest
    Have you check email on your account
     
    braveheatz, Nov 3, 2018
    #6
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Redeemed Microsoft Rewards for Xbox credit but I'm showing a balance of $0

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