Redeeming code that I received with incorrect region

Discus and support Redeeming code that I received with incorrect region in XBoX Sales and Promo to solve the problem; I received and promotional code but my region was incorrect, it say MX but I'm in united states bcd862a0-bc2e-4f25-9303-a0a63249acdb Discussion in 'XBoX Sales and Promo' started by Jose Merejo, Mar 7, 2019.

  1. Jose Merejo
    Jose Merejo Guest

    Redeeming code that I received with incorrect region


    I received and promotional code but my region was incorrect, it say MX but I'm in united states

    :)
     
    Jose Merejo, Mar 7, 2019
    #1
  2. MikeFromXbox Win User

    Redeeming code that I received with incorrect region

    Hey!

    HA! ive received one of those before. Change your console region to Mexico then try entering the code, that usually works so try it. Here's how: https://support.microsoft.com/en-us/help/4027266/microsoft-store-how-to-change-your-country-or-region hope this
    works!
  3. Jose Merejo Win User

    Redeeming code that I received with incorrect region

    They say that I need to come here for help, Yes I received it when was set to Mexico but the point is I never live in Mexico and I start using the xbox here in United States, I really dont know how this happens
  4. ravary212 Win User

    Redeeming code that I received with incorrect region

    You cant reedem other country codes
  5. Radiant Sword X Win User

    Redeeming code that I received with incorrect region

    Did you get that item when your account was set to Mexico? I would advise you to contact Xbox official support to get more information on a possible replacement of the code.
  6. TylerVulpeBoi Win User

    Xbox issue: can't redeem my Spotify premium code

    I clicked on redeem code

    After receiving the message

    In my xbox live messages

    I keep getting

    "incorrect username or password" on spotify's website
Thema:

Redeeming code that I received with incorrect region

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