Redmeption of Xbox gift cards not being accepted

Discus and support Redmeption of Xbox gift cards not being accepted in XBoX Games and Apps to solve the problem; Hi my Son, has just bought 2 £15 gift cards and scratch off the codes to input them on his Xbox 1. After inputting the first code his account updated... Discussion in 'XBoX Games and Apps' started by EllaTrickett, Sep 16, 2020 at 10:12 PM.

  1. EllaTrickett
    EllaTrickett Guest

    Redmeption of Xbox gift cards not being accepted


    Hi my Son, has just bought 2 £15 gift cards and scratch off the codes to input them on his Xbox 1. After inputting the first code his account updated and showed the first £15.87, he then entered the second code but his account still just showed £15.87.
    So he restarted Fornite when back t to his account and it just showed 87p. He has restarted his Xbox and his account still says 87p. Where will the credit have gone please?

    :)
     
  2. TopAwesomePro Win User

    Black ops 1 backwards compatibility

    Don't have a Xbox 360 and don't have a credit card accept for a Xbox gift card and a Xbox one!! But still can't buy
  3. Njal the Blue Win User

    payment method via telephone number

    The only accepted payment methods are PayPal, credit/debit card and in Germany direct debit, also the prepaid cards for Xbox Live and Xbox gift cards.
  4. Kdigital69 Win User

    Can I Buy Controller's and Accessories On The Microsoft Store With A Xbox Gift Card?

    Yes, the gift cards are acceptable for purchases
  5. Photonimus Win User

    Pre-paid visa or master card

    You need a prepaid credit card that is refillable and requires you to register it somehow, either online, or ones from a financial institute.

    Otherwise it's just considered to be a gift card, regardless of it being visa or mastercard, and it wont be acceptable.
  6. RicardoReza Win User

    Xbox live

    I previously went on to a trip to mexico and im from the U.S. and i saw my xbox live was going to expire in a couple of days so i went to the store, and bought 2 gift cards , an xbox live gift card and a normal gift card, i went home and couldn't reddem
    the gift cards because it said it was from mexico and im in the U.S. so i changed my location to mexico and it accepted it and i forgot about the other gift card and i was so busy i had to take the gift card to the U.S. so i took my trip to the U.S. and im
    trying to redeem it and it says that i cant redeem it even though i put my location to mexico it still wont accept it so please can you help me with this
    Ricardo
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Redmeption of Xbox gift cards not being accepted

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