Refund for Caped Crusader Pack

Discus and support Refund for Caped Crusader Pack in XBoX Games and Apps to solve the problem; I never received a confirmation email after I requested a refund. The Xbox page where I made the request went blank! It never redirected me to a... Discussion in 'XBoX Games and Apps' started by EugeneSokol, Oct 10, 2019.

  1. EugeneSokol
    EugeneSokol Guest

    Refund for Caped Crusader Pack


    I never received a confirmation email after I requested a refund. The Xbox page where I made the request went blank! It never redirected me to a different page & I never got a confirmation email which leads me to believe there is a glitch in the system.
    What constitutes a 72 hour period?

    :)
     
    EugeneSokol, Oct 10, 2019
    #1
  2. SA1NT 0F LI3S Win User

    Refund for Caped Crusader Pack

    Please try opening the email with a different browser.
  3. XBF Amber M Win User

    Refund for Caped Crusader Pack

    Hi EugeneSokol,

    Thanks for reaching out again to us in the forums. I recommend
    contacting Xbox Support by requesting a call back or chat
    so that they can see whether your request for a refund went through since it has been longer than 72 hours. Sadly, we here on the forums lack the necessary tools to assist more directly with refund
    or billing issues.

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 2 : Select a Category, then See other options
    • Step 3 : Select your Issue/Topic
      • Select - Show contact options
      • Select – Call me back or chat with Xbox Support

    If you do not see the selection that you wish to use for contact, then switch topics until it becomes available.



    Hope this helps out!
  4. {Parity} Win User

    Refund for Caped Crusader Pack

    The best way to reach Live Support would be here:
    https://support.xbox.com/contact-us

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
  5. EugeneSokol Win User

    Refund for Caped Crusader Pack

    I followed your instructions, contacted a tech in chat, and he successfully completed my refund request. However, the next day, I get this email which says,

    "We can’t provide a refund to the request for order(s) 6089559781 purchased on Oct. 3, 2019."

    My question is, why? It says it came up eligible for a refund when I first requested it. Now, they say it isn't. Please help me understand. Thanks. I've gotten refunds before with no problem. I still bought
    this for my son on his account.
  6. OverBababooey Win User

    holy cape crusader!!

    i'm done with main story and all but one side mission...that being collecting enough trophies to find hostages...great game all around
Thema:

Refund for Caped Crusader Pack

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