Refund help

Discus and support Refund help in XBoX Accessibility to solve the problem; So I orderd a refund on gangbeasts after my nephew bought it without my permission and it hasn't given me my $15.99 back... Discussion in 'XBoX Accessibility' started by Koomell, Apr 10, 2019.

  1. Koomell
    Koomell Guest

    Refund help


    So I orderd a refund on gangbeasts after my nephew bought it without my permission and it hasn't given me my $15.99 back

    :)
     
    Koomell, Apr 10, 2019
    #1
  2. ZombieJesterCOE Win User

    Refund help

    Hey there.

    What is the game you are trying to play? Does it give you an error message?

    Have you tried doing a hard reset of the console by holding down the power button until it resets? Have you tried deleting the game and re-installing?

    if none of those tips work you can always contact the billing team here:

    https://support.xbox.com/en-US/contact-us/
  3. DapperCrane Win User

    Refund help

    Refunds are not absolute and may be subject to review.
  4. HolyNinja1 Win User

    Refund help

    As stated above a refund takes time to show up. Try waiting 3 to 5 days for normal hours and if it still doesnt so up contact the support team.
  5. XBA_Hype Win User

    Refunds Help?

    I myself find that explorer seems to be slow with anything Microsoft, for some unknown reason :/ chrome seems to be best for most online tasks. if you are accessing the refund via the xbox I would use a different device, if you cant use another device please
    power cycle your console and try again.

    https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund
  6. Smwutches Win User

    Refund help

    That number is no longer in use. You can request a call back or chat with support at
    http://support.xbox.com/contact-us Phone and chat support also no longer handle refunds directly, but they can still look into the purchase.
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Refund help

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