Refund help

Discus and support Refund help in XBoX Accessibility to solve the problem; So I orderd a refund on gangbeasts after my nephew bought it without my permission and it hasn't given me my $15.99 back... Discussion in 'XBoX Accessibility' started by Koomell, Apr 10, 2019.

  1. Koomell
    Koomell Guest

    Refund help


    So I orderd a refund on gangbeasts after my nephew bought it without my permission and it hasn't given me my $15.99 back

    :)
     
    Koomell, Apr 10, 2019
    #1
  2. DapperCrane Win User

    Refund help

    Refunds are not absolute and may be subject to review.
  3. HolyNinja1 Win User

    Refund help

    As stated above a refund takes time to show up. Try waiting 3 to 5 days for normal hours and if it still doesnt so up contact the support team.
  4. XBA_Hype Win User

    Refunds Help?

    I myself find that explorer seems to be slow with anything Microsoft, for some unknown reason :/ chrome seems to be best for most online tasks. if you are accessing the refund via the xbox I would use a different device, if you cant use another device please
    power cycle your console and try again.

    https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund
  5. ZombieJesterCOE Win User

    Refund help

    Hey there.

    What is the game you are trying to play? Does it give you an error message?

    Have you tried doing a hard reset of the console by holding down the power button until it resets? Have you tried deleting the game and re-installing?

    if none of those tips work you can always contact the billing team here:

    https://support.xbox.com/en-US/contact-us/
  6. FearedNightmare Win User

    Refund help ?!

    Hello

    Microsoft has a no refund policy which you agree on when purchasing content. Your account is your responsibility but you can always try and contact Xbox Live support and see if they can help you with this.

    support.xbox.com/contact-us
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Refund help

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