Refund policy is BS

Discus and support Refund policy is BS in XBoX Sales and Promo to solve the problem; The 14 day/2 hour refund policy has got to be for some legal reason. I have used Xbox and windows for 12 years and have never requested a refund. But i... Discussion in 'XBoX Sales and Promo' started by adamboomb88, May 2, 2021.

  1. adamboomb88
    adamboomb88 Guest

    Refund policy is BS


    The 14 day/2 hour refund policy has got to be for some legal reason. I have used Xbox and windows for 12 years and have never requested a refund. But i just bought one to many broken games, so thought I'll see what the policy is micro transactions and season pass are not eligible, understandable. But nothing i read made me think they would not refund a broken game,ha sure i might as well buy the Taj Mahal to. But for 14 minutes of game time i was denied a refund. I have spent thousands of dollars over the years and haven't complained about any of the multiple trash fires i have bought, so they either need to reword the refund policy to you bought it tough luck,or get better QA for games and apps. So I'm a little salty,and i bet a crappy digital game code you would be to

    :)
     
    adamboomb88, May 2, 2021
    #1
  2. RevJynxed Win User

    Payday 2 Crimewave Edition

    Too bad they won't refund you on hard copies. Open media policies are BS driven by the industry.

    The game is absolutely useless if you can't connect to people. The AI doesn't work for solo. It's garbage that should have been worked out before it was released.
  3. xPsycoticBreakx Win User

    Xbox One Kinect Sensor Broke :(

    Oh and that was it,it is in argos company policy,you dont even have to give a reason if its in 28 days of purchase,its an instant refund or replace,no questions asked,ive had full on screaming matches with argos over the years and won every time,dont take
    any BS from them.
  4. GreyStormGaming Win User

    Refund policy

    For issues regarding billing and refunds, it is best to contact Xbox Support.
  5. ScottTHEscammeR Win User

    Refund Policy

    If your reason for requesting a refund was that it didn't work but it does work I can see why they might deny it.
  6. XBF Brad A Win User

    Refund Policy

    Hi Terroriser05,

    Thanks for reaching out to the forums. We see you have a question on a refund. There are many factors to refunds that the refund team takes into consideration. Here is a Paragraph from the

    digital refund terms
    .

    All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. When you request a refund for these products, and depending on the purchase or content
    type in determining refund eligibility, we consider a variety of factors like time since date of purchase, time since release, and use of the product.

    Also any previous refunds are taken into account. I know it is under 2 hours of use on the product.

    Thanks,

    Brad
Thema:

Refund policy is BS

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