Refund policy

Discus and support Refund policy in XBoX Games and Apps to solve the problem; Is it possible to refund a digital game after 10 months of you have played less than 2 or 3 hours? 42fa5a48-a756-435c-a821-f179b63ecd09 Discussion in 'XBoX Games and Apps' started by LobaOnlyFans793, Nov 26, 2021.

  1. Refund policy

    Is it possible to refund a digital game after 10 months of you have played less than 2 or 3 hours?

    LobaOnlyFans793, Nov 26, 2021
  2. GreyStormGaming Win User

    Refund policy

    For issues regarding billing and refunds, it is best to contact Xbox Support.
  3. ScottTHEscammeR Win User

    Refund Policy

    If your reason for requesting a refund was that it didn't work but it does work I can see why they might deny it.
  4. XBF Brad A Win User

    Refund Policy

    Hi Terroriser05,

    Thanks for reaching out to the forums. We see you have a question on a refund. There are many factors to refunds that the refund team takes into consideration. Here is a Paragraph from the

    digital refund terms

    All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. When you request a refund for these products, and depending on the purchase or content
    type in determining refund eligibility, we consider a variety of factors like time since date of purchase, time since release, and use of the product.

    Also any previous refunds are taken into account. I know it is under 2 hours of use on the product.


  5. GMS1stLDYCannon Win User

    Refund policy

    Hello, first thing is the person who you gifted the game to would have to request the refund. Games played more than a certain amount of hours or owned for 14 days cant be refunded.
  6. KILLER X NB420 Win User

    Refund policy

    Hii my name is michael xbox name is killerxnb420 i want a refund on the black ops cold war cause i already have it and it made me biy it again like i have all of the proof that i already bought the game on december 12th sooo i want my refund cause you giys stole my money like really lo 91$ gone

Refund policy

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