refund purchase by mistake

Discus and support refund purchase by mistake in XBoX Sales and Promo to solve the problem; Hi evryone, yesterday i bought an extension game by mistake wile a havn't the game, i contact you to question how get a refund please ? thanks you very... Discussion in 'XBoX Sales and Promo' started by Wiiizz Khaliifa, Feb 13, 2019.

  1. refund purchase by mistake


    Hi evryone, yesterday i bought an extension game by mistake wile a havn't the game, i contact you to question how get a refund please ? thanks you very much. Cordially (sorry for my english)

    :)
     
    Wiiizz Khaliifa, Feb 13, 2019
    #1
  2. steeledwand7664 Win User

    refund purchase by mistake

    Are you signed into your account?

    Does it just come up when you go to that link or once on that link and you click on the request refund button?

    When I click on the request refund button it brings up this link

    https://support.xbox.com/en-US/billing/payment-and-purchases/request-refund
  3. steeledwand7664 Win User

    refund purchase by mistake

    You would need to follow this link:

    https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund
  4. XBF Amber M Win User

    refund purchase by mistake

    Hi there,

    If you’d like to request a refund for a purchase,
    fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing
    in to your Microsoft account.

    If the issues persists, contact Customer Supportfor further assistance.

    Hope this helps.
  5. Wiiizz Khaliifa Win User

    refund purchase by mistake

    Thank you very much for you very fast help !
  6. Wiiizz Khaliifa Win User

    refund purchase by mistake

    Sorry but the link "refund request" was delete by xbox :/
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refund purchase by mistake

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