Refund request denied

Discus and support Refund request denied in XBoX Games and Apps to solve the problem; Hello my son recently purchases something on my xbox console without me knowing and when i tried to refund it it said request denied i really need my... Discussion in 'XBoX Games and Apps' started by snazzyranga2, Aug 7, 2022.

  1. snazzyranga2
    snazzyranga2 Guest

    Refund request denied


    Hello my son recently purchases something on my xbox console without me knowing and when i tried to refund it it said request denied i really need my money back

    :)
     
    snazzyranga2, Aug 7, 2022
    #1
  2. ISirProdigy007 Win User

    PayDay2 Refund

    I think that people are allow one refund request as it says below Microsoft reserves the right to deny any refund request. best to call support.

    "All refunds must be requested at the same time through customer support (i.e. one refund request per customer). Proof-of-purchase documentation may be required. Microsoft reserves the right to deny any refund request that it deems to be fraudulent."
  3. CharlieB.123 Win User

    Refund request denied

    Seems very unfair. They're selling something on their platform that doesn't work, they should refund it or, better yet, fix the bug.

    Either way, xbox supposedly do refund games that don't work (in this case I can't even access it), so telling me that I have reached my refund limit for the year is not a valid reason due to that being a load of bull.

    Im sure Nintendo would have refunded me...
  4. ACHV HighBounce Win User

    Refund Request Denied

    try this link

    https://beta.support.xbox.com/help/...games-apps/digital-game-purchase-refund-terms

    "All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. When you request a refund for these products, and depending on the purchase or content
    type in determining refund eligibility, we consider a variety of factors like time since date of purchase, time since release, and use of the product."
  5. Jesse E' Win User

    Refund Request Denied

    No, there isn't a specific email address. You'll get an email stating if the refund is approved or declined, that's the email you should reply.

    Hope this helps
  6. Farscape247 Win User

    Refund Request was Denied

    Thats so absurd!!!!!! Its a perfect example of microsofts lies and deceptive business practices on its consumers!!!!! Seriously so why even bother giving 14 days??? Why not just be honest and admit we know its broke but we dont care you bought it its your problem now. Thank you for not having a choice choosing microsoft, and have a bingwonderful day. Besides our terms of service agreement unclearly. ( to the non law degree holding average type human ) stipulates we are intirely free to do what ever we want, with no accountability what so ever, because we said so with all them there fancy lawyer type words!!!!! That sure would save us non law types a lot of headaches knowing that.
    its the same with most platforms, sony won't refund if you so much as download 1 MB of the game. steam has the same policy but is quite relaxed and if you have a legit issue they will refund no problems.

    but all other launchers and platforms have the same refund limits.
Thema:

Refund request denied

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