Refunding digital purchased!?

Discus and support Refunding digital purchased!? in XBoX Games and Apps to solve the problem; Hey all. Dumb just as I am, I accidentally bought the two BF4 map packs instead of subscribing to bf4 premium I'm wondering if it's possible to... Discussion in 'XBoX Games and Apps' started by PainKillerQC, Apr 16, 2014.

  1. PainKillerQC
    PainKillerQC Guest

    Refunding digital purchased!?


    Hey all. Dumb just as I am, I accidentally bought the two BF4 map packs instead of subscribing to bf4 premium

    I'm wondering if it's possible to get refunded for both of them. It'll be way better for me to get premium. Thanks for reading this.

    :)
     
    PainKillerQC, Apr 16, 2014
    #1
  2. HeyImCypher
    HeyImCypher Guest
    Refunding Digital Games

    Hi, I recently bought a game on the Xbox One store and I was wondering if I could refund it because I was not happy with the game. Thanks!
     
    HeyImCypher, Apr 16, 2014
    #2
  3. ClNTRoN
    ClNTRoN Guest
    Can I get a refund on DLCs?

    Unless there's a certain reasoning, no refunds on digital purchases. You should know this.
     
    ClNTRoN, Apr 16, 2014
    #3
  4. Daft Badger
    Daft Badger Guest

    Refunding digital purchased!?

    You can try and phone support for your region & explain the situation to them but as a rule there are no refunds so it's very doubtful you'd get one.
     
    Daft Badger, Apr 17, 2014
    #4
  5. L Dubs89 Win User

    Refund denied, specific reason omitted

    For digital games here is the relevant paragraph from microsoft’s terms of sale:

    For complete details on refunds for digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as games season passes, virtual currency, and microtransactions,
    whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”), see our Digital Game Purchase Refund Terms page https://support.xbox.com/billing/payment-and-purchases/digital-game-purchase-refund-terms.

    Here is Microsofts policy on digital games, (which is the above link)

    https://support.xbox.com/en-US/billing/payment-and-purchases/digital-game-purchase-refund-terms

    I think the only solution is to request a refund again, but Microsoft does say digital purchases are final and are only reviewed under certain circumstances.

    Sorry i cant be more helpful
  6. choppyseize Win User

    Can I get a refund on my purchase of Minecraft?

    As mentioned some digital purchases can be refunded as long as they meet the requirements needed.

    Here is the FAQ for digital purchases-

    https://support.xbox.com/games/purchasing/buying-digital-game-faq
  7. Onyx Is Here Win User

    Xbox One Game return.

    Hello, the refund was for digital purchases of the game and within the game. All refunds have been completed to all accounts who purchased the digital product
  8. Smwutches Win User

    game I no longer play

    Digital refunds are typically only available if you have purchased the game within the past 14 days and have played less than 2 hours. Otherwise, there is no way to refund or get credit for digital purchases.
  9. Ragnarok5000 Win User

    Digital Game Refund?

    No, there's no refunds for digital purchases. Both Microsoft & Sony needs to start refunding people's money for digital purchases who don't want their games anymore.
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Refunding digital purchased!?

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