Remonte issues and sending costs

Discus and support Remonte issues and sending costs in XBoX on Consoles to solve the problem; Hello, After having exchanged several times with the phone support, I'm sent here. What a kind way from MS to treat costumers (+ I'm french and this is... Discussion in 'XBoX on Consoles' started by Kopeshan, May 10, 2014.

  1. Kopeshan
    Kopeshan Guest

    Remonte issues and sending costs


    Hello, After having exchanged several times with the phone support, I'm sent here. What a kind way from MS to treat costumers (+ I'm french and this is english only). I resume : 3 times problem with left stick or the remote. At this time, MS seems to deny
    the issue and let the costumer pay sending cost (apparently this is different now). Anyway, I'm 45€ off m'y pocket and had to pay for a 2nd remote (if don't want to wait about a month without playing). For all these inconveniences and expense, MS offer me
    1 month of live, how kind is it ! I protest : 2 monthes but that's all they can do. That doesn't even cover the expense ! I protest more and here I'm sent ! I can't believe to be treated like this as this is MS fault selling faulty products and not assuming.
    So shameless and disrespectful !!!

    :)
     
    Kopeshan, May 10, 2014
    #1
  2. RomuForza
    RomuForza Guest
    plus de son sur le jeu Tomb Raider après retour sur menu Xbox One

    Ok je vais tester et je vous donnerai des nouvelles sinon je vais remonter le problème chez l'éditeur.
     
    RomuForza, May 10, 2014
    #2
  3. Lobby invisible MW3

    Cool c gères !!!

    J'avouerais que j'en ai une quinzaine de GT mais bon comme ceux l remonte plus de deux semaines.....

    Maintenant je les notes ici directement !
     
    ExoTiiCz Meduse, May 10, 2014
    #3
  4. Daft Badger Win User

    Sending it for repair - is there a cost?

    Never had to pay a penny for all the consoles I've sent in over the years as long as they are under warranty,& that includes shipping.
  5. RobertBuckalew Win User

    Sending it for repair - is there a cost?

    This is from the warranty page

    4. Microsoft’s Responsibility

    (a) After You return Your Xbox One or Accessory to Microsoft
    (at your cost, unless Microsoft is required by law to pay such costs), Microsoft will inspect it.

    support.xbox.com/.../console-kinect-warranty

    maybe it depends on where you live ...
  6. RobertBuckalew Win User

    Sending it for repair - is there a cost?

    Yes , which I think is terrible ,but , you pay to ship it to them , they pay to ship it back...

    whats wrong with yours , if I may ask ?
  7. RomuForza Win User

    plus de son sur le jeu Tomb Raider après retour sur menu Xbox One

    Ok je vais tester et je vous donnerai des nouvelles sinon je vais remonter le problème chez l'éditeur.
  8. ngocphi Win User

    Downloading games from console bundles

    They dont send disks out regardless there is the disk replacement program but thats with only systems with disks and you send the original and pay for the replacement

    Internet connection is always your issue and your responsibility. For the cost of service not ms
Thema:

Remonte issues and sending costs

Loading...
  1. Remonte issues and sending costs - Similar Threads - Remonte issues sending

  2. Network issues

    in XBoX on Consoles
    Network issues: I have connection to the internet. it says my NAT type is unavailable but there seems to be nothing i can do about it. my wireless and wired connection dont work. It refers me to xbox...
  3. The Walking Dead Final Season controls issue

    in XBoX Games and Apps
    The Walking Dead Final Season controls issue: No controller inputs are working. I am in episode 2, and am supposed to shoot arrows. Left tab to aim, right tab to shoot. No inputs are doing anything. I had a similar issue in episode 1 when...
  4. Issues installing off the Xbox store

    in XBoX Games and Apps
    Issues installing off the Xbox store: So me and my friends decided to reinstall an old game we all own (evolve). All but one of us has managed to install it. The one who can’t has a greyed out install button that won’t let him...
  5. Turtle Beach Recon 70 Headset Issues

    in XBoX on Consoles
    Turtle Beach Recon 70 Headset Issues: Bought a pair of Turtle Beach Recon 70 headsets. Chat audio and Game audio does not come through the headset when I plug it into the 3.5mm jack on my newer, updated Xbox controller but both forms...
  6. Pre-Paid Download Issue

    in XBoX Games and Apps
    Pre-Paid Download Issue: I preordered a game and was successful in the purchase. Now that the game has fully released, I'm unable to download the game. It says the dlc was downloaded but no actual game. Anyone know what's...
  7. NowTV issue

    in XBoX Games and Apps
    NowTV issue: I was having problems with NowTV on my Xbox 360 so followed the instructions on the help page and deleted the app with the intention of reinstalling it but it has now disappeared completely. I...
  8. Xbox Live Party Chat Issues - Disconnecting

    in XBoX Accessibility
    Xbox Live Party Chat Issues - Disconnecting: Everything has been perfectly fine until today. As of today however I've been experiencing constant party issues. Whenever I join a party, it would disconnect me after about a minute. I figured...
  9. Warranty issue

    in XBoX on Consoles
    Warranty issue: The serial number on my Xbox one controller has been slightly smudged but enough to make it difficult to make out 3-4 numbers, is there a way I can see the serial number digitally?...
  10. Needing help. Suffering major console issues

    in XboX Insiders
    Needing help. Suffering major console issues: Hi everyone. Haven’t been having any issues with the Program except the occasional game crash where the headset makes this weird buzzing sound, the game freezes up and crashes taking me back to...