Remove my email from an XBOX account that is not mine.

Discus and support Remove my email from an XBOX account that is not mine. in XBoX Accessibility to solve the problem; Greetings, My daughter has an XBOX account that we got for her when she was, like ten years old. She's 30 now. It's no longer my business to know when... Discussion in 'XBoX Accessibility' started by mritchey(2), Sep 21, 2022 at 7:52 PM.

  1. mritchey(2)
    mritchey(2) Guest

    Remove my email from an XBOX account that is not mine.


    Greetings,

    My daughter has an XBOX account that we got for her when she was, like ten years old. She's 30 now. It's no longer my business to know when it is renewed. How can I get my email address removed from her account?

    :)
     
  2. mritchey(2) Win User

    Remove my email from an XBOX account that is not mine.

    It's not a family member thing as far as I know. I am part of a family group but it is just me and my wife. My daughter isn't part of it. I think her account was created before the family member was a thing.

    Here is the information from the email I received. There should be something in here that can help you take care of this.

    Thanks for subscribing to Xbox Game Pass Ultimate. We’re happy you’re here.



    We've charged USD 1.00 to Visa **0183. For a complete breakdown of charges, see your order details.



    Starting Friday, October 21, 2022, you'll be billed every 1 month at USD 14.99 plus applicable taxes to Visa **0183.



    We’ll tell you if this price ever changes. Cancel to stop future charges or change how you pay by visiting your Microsoft account. How do I cancel my subscription?

    Subscription Information

    Subscription: Xbox Game Pass Ultimate



    Order Number: 5174548179



    Plan Price: USD 14.99 plus applicable taxes/1 month



    Renewal Date: October 21, 2022
  3. Dérek Augusto Win User

    Remove my email from an XBOX account that is not mine.

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    First I need to understand, is the account she uses to play through her email?

    If so, there is no way to transfer the xbox profile.

    Now if the email she has is not yours, then it's just a family link.

    Just remove it like this

    https://support.microsoft.com/en-us/account-bil...
  4. Dérek Augusto Win User

    Remove my email from an XBOX account that is not mine.

    Apparently she is using your account, your email to sign up.

    It is not possible to transfer it.

    Just creating an account for her, with her own email.
  5. Dérek Augusto Win User

    Remove my email from an XBOX account that is not mine.

    I'm sorry it wasn't to your liking.

    If you have any further questions, I'm here to help you.
  6. mritchey(2) Win User

    Remove my email from an XBOX account that is not mine.

    She is not using my account. Instead of guessing what is apparently happening, please take some time to find out what is actually happening and how to fix it.
    I login to my XBOX live account using my own email address: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. That is my login. She doesn't use it to log in to her account. She uses her own account. I don't know what it is but it isn't mine. Why is it not possible to help me with this?
Thema:

Remove my email from an XBOX account that is not mine.

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