Remove Old Games

Discus and support Remove Old Games in XBoX Games and Apps to solve the problem; I downloaded a title many years ago that is NSFW. I don't wan't my nephew to be able to play it. Is there any way I can permanently remove it from... Discussion in 'XBoX Games and Apps' started by Vaenikrit, Oct 18, 2020.

  1. Vaenikrit
    Vaenikrit Guest

    Remove Old Games


    I downloaded a title many years ago that is NSFW.

    I don't wan't my nephew to be able to play it.

    Is there any way I can permanently remove it from my account.

    :)
     
    Vaenikrit, Oct 18, 2020
    #1
  2. ngocphi Win User

    Removing Old Card

    this is an easy fix

    when you are in suspension for payment option you must add an creditcard to pay off the outstanding balance before you can use the account again

    and no prepaid xbox live cards do not pay off outstanding balances

    you need to keep an payment option while you are on a current subscription since you are in suspension you need to pay off the balance and then you can remove the old card

    the current card cannot be removed till after the subscription expires or 'don't do this' because depending on how much is left you could lose some months

    you cancel the subscription and remove the payment option after you pay off the outstanding balance and receive a prepaid code for the remaining time

    this is clearly spelt out in the terms of use

    a payment option must be on file for autorenewal

    also it is upto you to cancel autorenewal before the renewal date



    nothing happened to the prepaid card you used however the payment option must be updated to remove the suspension due to non payment



    subscription time does stack for upto 3 years so your prepaid time was added to your subscription time however you waited beyond the 27day grace period for the suspension

    you have 27 days after renewal date to update your payment option before suspension incurs
  3. Wishcatcher Win User

    Old games

    Hi,

    Contact editor games to get them on the store cause its also their choice to remove old games...

    Regards
  4. Moon Cried Snow Win User

    Xbox one update forces install of whole game

    As my fellow Ambassadors had mentioned could be various of things. Usually happens when old content in still in the game they remove it by reinstalling the game with the new update to remove bugs, various other errors. I know Crossout recent
    update had to re-install the game for the new patch it's just too ensure that all the bugs and old content are removed from causing any issues with the game. Too ensure nobody has any run in issues. With it in the future!
  5. {Parity} Win User

    Same old [Mod Removed]

    There is currently a problem with Black Ops III Please see this link for details and you can continue to monitor so you will know when the issue is resolved. support.xbox.com/.../xbox-live-status
  6. Smwutches Win User

    Removing/editing old post

    You should still be able to edit content on a thread you've posted, but as far as deleting it, you can report the thread and we can take a look into it.
Thema:

Remove Old Games

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