Removed account HELP

Discus and support Removed account HELP in XBoX Accessibility to solve the problem; So my son removed his profile from his xbox one, he did this because warzone keeps crashing and he thought maybe he would "reset" it. When he went to... Discussion in 'XBoX Accessibility' started by Tiffany Fisher1, Aug 11, 2022.

  1. Removed account HELP


    So my son removed his profile from his xbox one, he did this because warzone keeps crashing and he thought maybe he would "reset" it. When he went to log back in he hit "add new" and entered the email and password. We then realized he made a whole new profile with same email and password. How can this be? Anyway to fix it?

    We tried the forgot username and password, but because its the same email and password that was used it just keeps signing into the new profile. He is very upset because he lost his friends list and maybe even game stats?

    Please help!

    :)
     
    Tiffany Fisher1, Aug 11, 2022
    #1
  2. JosefLBohorquez Win User

    Removed account HELP

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Tiffany

    Is not possible to create a new Microsoft account (email address) and replace the old one

    If your son doesn't remember the previous email, you may need to proceed with the account recovery form:

    https://account.live.com/acsr

    Or you could try alternative methods to recover your account here:
    https://support.microsoft.com/en-us/account-bil...

    You (or him) can try all the emails you remember or if you had a phone number attached to the account, you can use that too.

    In cases like this no one Microsoft agent can assist you with this process / tell your the specific email / modify or share account details due to privacy and security policies

    Hope it helps, if you have further questions feel to ask

    Greetings
  3. medium bloke Win User

    Please help with the removal of the account.

    Unfortunately, you cannot delete an account completely. You can just stop using it, but it won't be deleted. From the looks of it, you're not an Xbox LIVE Gold Member, so you won't need to cancel a subscription, but if you need to cancel a subscription to
    another account, you can visit this link:
    support.xbox.com/.../cancel-xbox-live-gold-subscription
  4. StuartATrueRed Win User

    issue removing fellow

  5. SatanicoDrCadillac Win User

    Need an absent parent's account.

  6. brandiesel1 Win User

    Friday the 13th: The Game isn’t launching

Thema:

Removed account HELP

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