Renewed live gold automatically now not working

Discus and support Renewed live gold automatically now not working in XBoX on Consoles to solve the problem; Hi, my first monthly renewal was processed on the 15th but it hasn't worked since. It asks me to get gold then when I click through it tells me I have... Discussion in 'XBoX on Consoles' started by madchew beserk, Feb 16, 2014.

  1. Renewed live gold automatically now not working


    Hi,

    my first monthly renewal was processed on the 15th but it hasn't worked since. It asks me to get gold then when I click through it tells me I have gold then doesn't work.

    can I please get some advice on this?

    thanks

    M

    :)
     
    madchew beserk, Feb 16, 2014
    #1
  2. No Pay, but I have Gold subscription

    I have an Xbox Live Gold 3 Months, this subscription will be automatically renewed, even if the credit card no money. Now I put the money on the credit card, but I still have not paid, even though I have paid the subscription Gold working. What should I
    do? I go against sanctions or something? The money is there but Microsoft did not take them.
     
    SpartanEliteITA, Feb 16, 2014
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Turn off auto renewal or cancel Xbox LIVE membership

    How to turn off auto renewal

    It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

    Steps to follow:

    1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

    2) Proceed to My Account.

    3) Click Change next to automatic renewal. Change the setting to OFF

    You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

    Note:

    If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

    If you disable your account immediately, you will lose the time remaining on your membership subscription.

    If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

    You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com
     
    xboxfelix, Feb 16, 2014
    #3
  4. Renewed live gold automatically now not working

    Hello,

    I am sorry you are having this problem with your gold, I would clear you catch on the system by holding the power button for 5-10 sec. then restarting it and signing back in. If that does not fix the problem Please visit:
    account.xbox.com/.../Manage . You can also Visit:

    commerce.microsoft.com/.../Subscription
    . On your Xbox One you can go through the setting and subscriptions to buy gold from there.

    Thank you!
     
    Alliance United, Feb 17, 2014
    #4
  5. Alliance United Win User

    Renewed live gold automatically now not working

    Hello,

    I am sorry you are having this problem with your gold, I would clear you catch on the system by holding the power button for 5-10 sec. then restarting it and signing back in. If that does not fix the problem Please visit:
    account.xbox.com/.../Manage . You can also Visit:

    commerce.microsoft.com/.../Subscription
    . On your Xbox One you can go through the setting and subscriptions to buy gold from there.

    Thank you!
  6. taidara Win User

    xboxlive

    Xbox Live Gold subscription is required to play titles online.

    If you're currently connected with an Xbox Live Gold trial membership, and haven't turned off automatic renewal, your trial membership will automatically renew into a paid membership that renews monthly by default.

    How to get started with Xbox Live:
    http://www.xbox.com/live
  7. PR1NCE DARKNESS Win User

    MY SUSCRIPTION AT XBOX LIVE WAS CHARGE TWICE TIMES

    Hello There edunaru,

    This Sounds Like This May Be The automatic renewal Function, If automatic renewal is turned on for your membership, the membership will be renewed and will be billed to the “payment method” (credit card or PayPal account) that is saved in your Xbox LIVE
    account., You Can Learn More About The Automatic Renewal Function Here, support.xbox.com/.../renew-xbox-live-gold-account
    & This Link Will Show You How To Stop It In Full Detail With A Step By Step Guide,

    support.xbox.com/.../cancel-xbox-live-gold-subscription
    Please Keep Me Updated Dear Chap,

    Manage Xbox LIVE automatic renewal

    From your PC

    To turn automatic renewal off: Click Sign In at the top of this page, or click My Account if you’re already signed in. The automatic renewal setting will be displayed near the top-centre of the screen. Click Change next to Automatic
    Renewal
    .

    On your console

    When you’re approaching the end of your current Xbox LIVE Gold Membership, you’ll get a renewal message on your TV screen.

    • Month-to-month membership: You’re notified 15 days in advance.
    • 3-month or 12-month membership: You’re notified 30 days in advance.
    If automatic renewal is turned on for your membership, the membership will be renewed and will be billed to the “payment method” (credit card or PayPal account) that is saved in your Xbox LIVE account. Your access to Xbox LIVE Gold benefits will not be interrupted.
  8. DEATH LIVE BR Win User

    Auto-Renewal

    Hello!!! for automatic renewal, you must add a credit card to your account and buy xbox live gold xbox live and so do your first bill you the renewal will always remembering to cancel the automatic renewal automatica.voce should contact support xbox live
    hugs :)
  9. bowski477 Win User

    can i pay for my xbox live account monthly

    When you enter your payment info it will automatically be set to auto renew. That way each month money will automatically be taken from your payment method each month. You will be notified 15days in advance before being charged.

    support.xbox.com/.../renew-xbox-live-gold-account
Thema:

Renewed live gold automatically now not working

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