Renewed subscription but no 3000 Microsoft points?

Discus and support Renewed subscription but no 3000 Microsoft points? in XBoX on Consoles to solve the problem; I renewed my Xbox live subscription but didn't receive the 3000 Microsoft points. How do I redeem it for the points? Anybody else have this problem? I... Discussion in 'XBoX on Consoles' started by aFierceMustache, Feb 15, 2014.

  1. Renewed subscription but no 3000 Microsoft points?


    I renewed my Xbox live subscription but didn't receive the 3000 Microsoft points. How do I redeem it for the points? Anybody else have this problem? I tried to talk to an Xbox live person but all they did was direct me here.

    :)
     
    aFierceMustache, Feb 15, 2014
    #1
  2. thekingbill
    thekingbill Guest
    Xbox Live Rewards - ANNUAL Xbox Live Gold ISSUE

    My annual XBOX LIVE GOLD subscription was renewed in 2015 and 2016.

    Why I haven't recived 6000 credits (3.000 + 3000) for them??

    THX
     
    thekingbill, Feb 15, 2014
    #2
  3. x24hrs2livex
    x24hrs2livex Guest
    Xbox Rewards

    ^^ no matter how you renew your Live subscription you get the 3000 credits. Unless they have changed things. I renewed in December and got my credits(in February because thats when my sub ended)
     
    x24hrs2livex, Feb 15, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Renewed subscription but no 3000 Microsoft points?

    Renewals are awarded after the subscription starts, not from the day you add the time. You do have to be on a gold subscription when you add the time in order to qualify.

    For help with the Rewards program, you should post here -
    forums.xbox.com/.../29.aspx
     
    Smwutches, Feb 15, 2014
    #4
  5. Smwutches Win User

    Renewed subscription but no 3000 Microsoft points?

    Renewals are awarded after the subscription starts, not from the day you add the time. You do have to be on a gold subscription when you add the time in order to qualify.

    For help with the Rewards program, you should post here -
    forums.xbox.com/.../29.aspx
  6. x24hrs2livex Win User

    Xbox Rewards

    ^^ no matter how you renew your Live subscription you get the 3000 credits. Unless they have changed things. I renewed in December and got my credits(in February because thats when my sub ended)
  7. Brutal At This Win User

    How do I turn off Auto Renew?

    To stop automatically renewing your subscription, but keep using it until it expires:

    1. Sign in to your services and subscriptions page with your Microsoft account.
    2. Find the subscription you want to stop renewing, then select Turn off auto-renew.
    3. Select Confirm cancellation.
  8. XBF Leslie D Win User

    Cobrança [Collection]

    Hi Diogo,

    You can cancel your Xbox subscription either immediately or by stopping automatic renewal. If you cancel immediately, you’ll also lose access to the subscription service at the same time. If you stop automatically
    renewing your subscription, you can continue to use the service until it expires.

    To cancel your Xbox subscription immediately, go to

    Cancel or turn off recurring billing for a Microsoft subscription
    and follow the steps under
    Cancel.

    To stop automatically renewing your subscription, go to

    Cancel or turn off recurring billing for a Microsoft subscription
    and follow the steps under
    Turn off recurring billing.
  9. WinterWyvern00 Win User

    Redeem Gift Card Trouble

    Hi there!

    I would suggest that you check on https://account.microsoft.com/services/ and see if the payment method tied to your subscription is your Microsoft credit. There are cases that the Microsoft credit can be tied to the payment option via the official support's
    end. There are also cases that Microsoft credits can be used in purchasing recurring Gold subscription.

    Once you've seen that the Microsoft credit is the one tied for recurring payment, you may turn off the auto renewal of the subscription by going to on the same page, select Cancel a Microsoft subscription then select on Stop automatic renewal.

    In the event that you encountered some errors turning off auto renewal, please contact official support.
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Renewed subscription but no 3000 Microsoft points?

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