Renewing Subscription

Discus and support Renewing Subscription in XBoX Accessibility to solve the problem; Why is a credit card required to fix your overdue Xbox Live subscription when using your Microsoft wallet to pay? I don't care about the method, just... Discussion in 'XBoX Accessibility' started by Nightcaster460, Sep 11, 2019.

  1. Renewing Subscription


    Why is a credit card required to fix your overdue Xbox Live subscription when using your Microsoft wallet to pay? I don't care about the method, just let me pay to fix my subscription. It's really upsetting me. Please change it? I have the money, just
    let me do it. Who thought it was a good idea to do that? Also, please let me pay for gold with my Microsoft Account on the Xbox 360.

    :)
     
    Nightcaster460, Sep 11, 2019
    #1
  2. Jacyintha Win User

    Renewing Subscription

    Discounts are usually promotions or specials. They only are the discounted price once. After that, they renew at the regular price unless automatic renewal is disabled.
  3. bowski477 Win User

    Subscription renewed

  4. XBF Amber M Win User

    Renewing Subscription

    Hi Nightcaster460,

    Thanks for reaching out to us in the forums for this issue. When your Xbox subscription is suspended and you have an outstanding balance, you must pay the balance in full to continue using it. At this time, you must either use a credit/debit
    card or your mobile phone carrier (if possible) to do so as Microsoft account credit, nor the addition of a digital code, will settle the past due balance as stated in our support article How
    to pay a past due balance on an Xbox subscription
    .

    Should you have difficulty in paying a balance that is past due, I would further recommend
    contacting Xbox Support by requesting a call back or chat for more direct assistance. Sadly, we here on the forums lack the necessary tools to directly assist with billing or
    account issues.

    Furthermore, if you'd like to contribute some ideas on how to make improvements to or about other ideas for the community, you may do so at the Xbox Idea Hub which is on Reddit for best results.

    https://www.reddit.com/r/xboxinsiders/wiki/ideas

    I hope that this information helps out a bit more.
  5. Jurgen1488 Win User

    Subscription renewed

    Hi you can, just write to online chat support and they can help you. Because sensitive information is needed, this does not solve the problem through the forum.
  6. XBF Felixx P Win User

    Subscription renewal

    Hello RPRDarv!

    If you would like assistance with turning off the auto-renew option for your subscription, I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to turn it
    off for you.



    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    Also:
    How to cancel your Microsoft subscription




    I hope this helps a bit more.

    Felix

    Xbox forums support
Thema:

Renewing Subscription

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