Rented a movie that was in French?!

Discus and support Rented a movie that was in French?! in XBoX Games and Apps to solve the problem; I recently rented the movie “The Hustle” on the microsoft store from the New Releases Section. I watched all the trailers/previews and read the... Discussion in 'XBoX Games and Apps' started by AlainaLevy, Sep 19, 2019.

  1. AlainaLevy
    AlainaLevy Guest

    Rented a movie that was in French?!


    I recently rented the movie “The Hustle” on the microsoft store from the New Releases Section. I watched all the trailers/previews and read the synopsis and it was ALL in English. So I rented the movie and when it started playing it was in French. I tried
    to find a way to switch it to English but had no luck. I requested a refund but was told it wasn’t eligible, has anyone else had this problem? Or has anyone been successful in getting a refund? Thanks!

    :)
     
    AlainaLevy, Sep 19, 2019
    #1
  2. Mister Mascot Win User

    renting movies

    Hey there gil jr mex,

    Was your account recently promoted to an Adult account? You might need to double check your settings on the account to ensure that this is enabled for you. You can do that
    HERE
  3. Broward Blvd Win User

    Rented movie

    There was probably a reason why the movie was being narrated. Was it in a foreign language?
  4. XBF Brad A Win User

    Rented movie

    Hi Frog,

    Thanks for letting us know the movie. The only thing we can say, is try the title screen in settings or options. There may be a way to turn it off. Also if you can go back to purchase and see if it says director cut. These usually have commentary.

    Thanks,

    Brad
  5. StuartATrueRed Win User

    Rented movie

    It could also be the movie itself, check the menu options, see if there is an option on there to turn off.
  6. BabiestMirror32 Win User

    Rent Movies?

    Same prob cant rent vids going to change to play station xbox isnt user freindly it sucks like i can rent games buy stuff for games but cant rent a freaking movie xbox one you suck ***
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Rented a movie that was in French?!

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