Rented Movie off Xbox Video Expired within 24 hours

Discus and support Rented Movie off Xbox Video Expired within 24 hours in XBoX Games and Apps to solve the problem; When renting the movie 'The Great Gatsby' I was told I would have it for 48 hours. Less than 24 hours later and I can no longer view and have to... Discussion in 'XBoX Games and Apps' started by Colossal xo, Feb 25, 2014.

  1. Colossal xo
    Colossal xo Guest

    Rented Movie off Xbox Video Expired within 24 hours


    When renting the movie 'The Great Gatsby' I was told I would have it for 48 hours. Less than 24 hours later and I can no longer view and have to re-rent it. Lol. what a joke

    :)
     
    Colossal xo, Feb 25, 2014
    #1
  2. SOS Demented
    SOS Demented Guest
    xbox stole my microsoft points

    i rented a movie of xbox video and it gave me 24 hours til it expires and i rented at 1:30 AM and could not stream so i downloaded it but was taking forever so i went to bed . i got up at noon and turned on my xbox and it had expired. it was not 24 hours
    it was 11 hours and i want my points back. i am 14 years old and i am mad that xbox took my microsoft points. i just want them back please help
     
    SOS Demented, Feb 25, 2014
    #2
  3. CIN0T3
    CIN0T3 Guest
    Unexpected crash during video playback.

    Im trying to watch a rented movie off xbox video. At any given point(within a few minutes of playing the movie) the image freezes, no sound and the system shuts down. And when starting up the green xbox one screen tends to stay a little to long for comfort.
    Checked with support pages, system isnt overheating and the power supply is a solid white light.With rented movie policy it will expire within 14 hours since ive played it so any quick help is much appreciated!
     
    CIN0T3, Feb 25, 2014
    #3
  4. Mister Ohnaka Win User

    XBOX MOVIE WONT LET ME REPLAY!

    Hi Marilyn! Are you getting an error message? One thing to note, once you play a rented movie, you have 24 hours to finish it. So if you started it at 5pm last night, it will expire at 5pm tonight. You can refer to our Xbox
    Video Support
    article if you have any questions.

    Hope that helps. Cheers!
  5. OCRyzen Win User

    Videos on Zune..

    For Starters, You only have the movie rental for 24 hours on Xbox Live & not Two Weeks..

    Secondly, I see no point in having the movie rentals done by a 24 Hour limit..

    They should have a set number of views per movie rental, when rented & if you don't use them within a few days, they expire... NOT give you 24 Hours before expiry & if your time to expiry is below the movie length...It cuts you off from watching the movie
    & gives you a Viewing Licence Expiry Error etc...

    It's my Prerogative, to watch the movie rental, whenever I please, within the 24 Hour Period too.. I was a bit annoyed about it, but I just wanted to watch the movie for a second time, thinking I had enough time to expiry & it cut out on me etc..

    Lucky, I didn't have screaming kids, wanting to watch The Adventures of Tin Tin Movie & the movie cut out..
  6. Leo Invictus Win User

    Rent Movies?

    If you're planning on renting movies through Xbox Video, here is the explanation from the Xbox Support FAQ on how movie rentals work:

    -----------

    Renting movies

    When you rent a movie through Xbox Video, it's available to you for 14 days. This 14-day countdown starts when you make the purchase. When you start playing the movie, another clock starts ticking: you have a 24-hour period of time during which you can watch
    the movie as many times as you want.

    Let's say you rent a movie at 3:00 P.M. on May 1. If you start watching the movie at 8:00 P.M. on May 5, your rental period expires at 8:00 P.M. on May 6.

    Note Unlike a movie that you buy, a movie that you rent must be viewed on the device it was rented for (Xbox 360, computer, Windows Phone 7.
  7. Sneltje P.A.S.C.A.L. Win User

    unable to watch rented movie bought from xbox video app. on windows rt tablet

    I found this for you on the site.

    Hope this explains it a bit for you.

    Renting movies:

    When you rent a movie through Xbox Video, it's available to you for 14 days. This 14-day countdown starts when you make the purchase. When you start playing the movie, another clock starts ticking: you have a 24-hour period of time during which you can watch
    the movie as many times as you want.

    Let's say you rent a movie at 3:00 P.M. on May 1. If you start watching the movie at 8:00 P.M. on May 5, your rental period expires at 8:00 P.M. on May 6.

    Note Unlike a movie that you buy, a movie that you rent must be viewed on the device it was rented for (Xbox 360, computer, Windows Phone 8.

    Source:

    http://support.xbox.com/en-US/xbox-360/xbox-video/buying-and-renting-videos
  8. Miss Diggz Win User

    cant watch the movie I rented on xbox video.

    Hey there NavyOps!

    I moved your post into a brand new thread so that we could tailor our support specifically to you!

    When you mentioned you can't view your rental at all on Xbox Video, were you getting any error codes on your console by chance?

    Also, if in case you rented The Lego Movie and you started to watch it within the rental period, this would start a 24 hour or 48 hour period of time during which you can watch the movie as many times as you want.

    Feel free to check out our Renting videos through Xbox Video page to see a full description.

    Let us know how it goes! :)
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Rented Movie off Xbox Video Expired within 24 hours

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