renting a movie - errorcode 9049

Discus and support renting a movie - errorcode 9049 in XBoX Games and Apps to solve the problem; So, I loaded my account with 15,00 Euro to rent a movie. But when I try to rent it, I get an error message "an error occurd while buying - status:... Discussion in 'XBoX Games and Apps' started by MuuhSchaaf, Dec 2, 2019 at 7:43 PM.

  1. MuuhSchaaf
    MuuhSchaaf Guest

    renting a movie - errorcode 9049


    So, I loaded my account with 15,00 Euro to rent a movie. But when I try to rent it, I get an error message "an error occurd while buying - status: 9049" - but when I search for this error nummer I didn't found nothing.

    So, although I didn't got charged, but I can't rent a movie either.

    Am I doing something wrong? Is there some region locking (I'm from germany and try to rent the movie "Alite - Battle Angel")?

    It's rather strange my console shows me an error status code not found anything on the net using several search engines like google and bing.

    I'd rather not prefer to complete reset my console as it has an old profile stored of a friend wich would get lost as he don't know his login anymore and don't have access to the e-mail address he used back when registering.

    Any help would be appreciated to get renting a movie working.

    Thanks in advance,

    Matt

    :)
     
  2. MuuhSchaaf Win User

    renting a movie - errorcode 9049

    please see my reply to Eakie 87
  3. Eakie 87 Win User

    renting a movie - errorcode 9049

    Hi Matt,

    I experienced this problem a while ago. The issue was due to my billing information being incorrect. You may want to consider everything is in order and hopefully you’ll be able to purchase your content.

    I hope this helps

    Shane
  4. Chargersbride Win User

    renting a movie - errorcode 9049

  5. MuuhSchaaf Win User

    renting a movie - errorcode 9049

    Well, as this "profile" was only created on the console itself, I can't remember if any data were even asked. I just checked the billing profile on my PC and all information are just blank but only the e-mail-address and region (wich is correctly set to
    germany). So, I guess to make renting possible I have to fill in all missing information like name and address (maybe even a phone number) - wich, quite honestly, I really don't want to. As german also the EU data protection act from may 2018 is in affect,
    wich grants me the right of anonymity. So, by the EU and german laws, it should be possible to just create an anonym profile (maybe even with mock data - law grants me right to do so), purchase a pre-paid card in a store, redeem its code and use the credit
    at my will. In a way, I see MS here not comply with these laws when it's required to enter personal information just to use money MS alread owns as it's just credited as digital credit payed with real money. I understand if MS wants some legit data when it
    comes to money transfer via bank wire (like purchase with paypal or such) - but if I want to stay anonym I should be able to do so and still use any services MS offers for the Xbox 360 console.

    I didn't tried anything other than purchase games online yet, but I guess this will also fail as long as I have not filled the missing billing information.

    In fact, it's not my console but from my neighbor using his console over my internet connection and an e-mail-address I created for him. So, even if it MAY seem like it's my account as I'm the owner of the domain of the e-mail-address used (and admin of
    the server hosting my own mail server) - I just can't enter data of my neighbor (as I would act against law without his permission) and I myself am just unwilling to give MS personal information just for my neighbor can use a function he already paid for by
    purchase a pre-paid card.

    I'm not a lawyer, but as in EU laws of country are higher priority than what EU grants, german data protect law grants full anonymity - same for using an online service as well as anonym purchase public available pre-paid cards. Sure, it doesn't make sense
    to go to court just for a few Euros, but it still doesn't feel right to me MS requesting such data.
  6. Emreİskender Win User

    FM 19 AÇILMIYOR

    tekrardan baktım nat durumu açık değil
    [​IMG]
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renting a movie - errorcode 9049

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