Repair Status

Discus and support Repair Status in XBoX on Consoles to solve the problem; I sent my xbox back to be repaired but when I check the status it shows my Xbox details but no repair info at all, just gives me the option to start a... Discussion in 'XBoX on Consoles' started by choco1964, Oct 7, 2019.

  1. choco1964
    choco1964 Guest

    Repair Status


    I sent my xbox back to be repaired but when I check the status it shows my Xbox details but no repair info at all, just gives me the option to start a repair request.

    :)
     
    choco1964, Oct 7, 2019
    #1
  2. THEOWENKILLER Win User

    Repair Status

    No one here has access to any of this info, we are all regular users.

    You need to contact phone support, or whatever numbers you were given when dispatching your item.
  3. choco1964 Win User

    Repair Status

    Thanks for the info already tried that, checked the courier and my xbox has been delivered to the label address I got sent from microsoft but it's strange that the repair status isn;t displayed on my repair page when I check it.
  4. Gimpy_P Win User

    Repair status

    Shoot, once I got the console back before I got the notice from Microsoft that they had received it. Be patient.
  5. PalmettoBling Win User

    Repair status

    I've seen varying results in my repair requests with Microsoft. I've sent in an Xbox 360 before and the items were updated in what seemed like real-time. Then again, I've sent in a Surface device for repair, and it did not update the status until I had
    already received a notification that the return device was on its way back and only a day out.

    I would recommend giving it a work-week (5 days) and if there isn't an update on its status, I would
    reach out to support via Chat at the Device Support page for an update.
  6. Daft Badger Win User

    Repair Status

    The repair status page can be a bit slow to update sometimes & it tends not to change until they have inspected your console to see what needs to be done.

    If it hasn't changed by,say,next Tuesday then contact support with your repair reference number.
Thema:

Repair Status

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