Repairs

Discus and support Repairs in XBoX on Consoles to solve the problem; Hi, I’ve recently booked my Xbox elite 2 in for repair and got my shipping label but I’ve got a customs invoice and it says I need to print 3 and sign... Discussion in 'XBoX on Consoles' started by Sarahh, Apr 19, 2021.

  1. Sarahh
    Sarahh New Member

    Repairs


    Hi, I’ve recently booked my Xbox elite 2 in for repair and got my shipping label but I’ve got a customs invoice and it says I need to print 3 and sign them but it doesn’t say where they have to go? In the box with the controller or on the package, can anyone help please??

    Thanks
     
    Sarahh, Apr 19, 2021
    #1
  2. D3ATH PRONE Win User

    repair

    Hello Crazy Students! If you are speaking about your shipping label and your printer is having issues you can give Xbox Customer Support a call. They should be able to send you a new shipping label by mail. I believe it takes 3-5 buisness days to receive. If
    your console is within it's warranty period than your repair will be free, if it's not than i believe you will have to pay $100 to have it repaired.





    Xbox Customer Support:

    US & Canada:

    9 AM to 1 AM Eastern

    6 AM to 10 PM Pacific

    1-800-4MY-XBOX- 1-800-469-9269

    If you don't feel like waiting on hold you can go here to chat with a Xbox Customer Support Rep or use the Request a Call option where you will recieve a call from a Rep.

    http://support.xbox.com/en-US/contact-us?xr=footnav



    Hope this helps! Please come back and let us know how it goes!
  3. WPAK Win User

    Not Repaired

    Hi there

    My opinion is that it´s just bad luck, my personal experience is that the repairs are always done correctly and the consoles don´t have any problems after that.

    -

    And these forums are the support forums, so are for questions and problems only.

    if you like to start a discussion or to warn people you will need to do this in the general forums here:

    forums.xbox.com/.../default.aspx
  4. Armazi88 Win User

    Not Repaired

    not to be rude but you should read closer. I wrote this to warn people about the way they handle repairs and to be wary.
  5. dup4c07dd58-5f0a-483 Win User

    Repair

    Was your console under warranty? If it was I believe they send you the box. You can always call support back and give them your reference number and then ask them. Unless someone else knows for sure and can verify my answer for you.
  6. Miss Ermine Win User

    repair

    Hi there! First step will be to register: Register your Xbox product . All the steps are here: http://support.xbox.com/en-US/xbox-360/repair/repair-process
Thema:

Repairs

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