Reparatur service XBOX one X [Translation - Repair service Xbox One X]

Discus and support Reparatur service XBOX one X [Translation - Repair service Xbox One X] in XBoX on Consoles to solve the problem; hallo, ich hatte letztes wochenende einen austausch meiner XoneX angefordert.( ist extrem laut geworden ) tauschkonsole kam gestern an. deutlich... Discussion in 'XBoX on Consoles' started by zuom, Oct 26, 2019.

  1. zuom
    zuom Guest

    Reparatur service XBOX one X [Translation - Repair service Xbox One X]


    hallo,

    ich hatte letztes wochenende einen austausch meiner XoneX angefordert.( ist extrem laut geworden )

    tauschkonsole kam gestern an. deutlich leiser als meine.

    allerdings, das diese vom reparatur service stammt kann ich kaum glauben. an der rückseite ist die schraube so hart misshandelt worden, diese ist komplett rund. lehrling am werk gewesen?

    desweiteren klappert diese, nein es ist nicht die festplatte. aufrgund dessen das diese deutlich klappert sagt mir - da wurde nix gemacht und einfach wieder raus geschickt.

    heute per hotline wurde der anruf einfach beendet. ( letzte satz war "ich verstehen nicht was sie meinen" ) - zack anruf beendet

    500€ bezahlt und dann sowas. absolut nicht OK.

    war mit dem support an sich bisher immer zufrieden, aber ein anruf der einfach beendet wird hatte ich noch nicht.

    und es gab viele gespräche mit dem support aufgrund meiner damaligen XoneS.

    online in der geräteliste wird mir für diese tauschkonsole ( von juli 19 ) auch "garantie abgelaufen" angezeigt. meine von 2017 hat natürlich diese natürlich noch. iwas stimmt da doch nicht.

    Translation:

    Hi,

    I requested an exchange of my XoneX last weekend (has become extremely loud)

    Exchange console arrived yesterday. much quieter than mine.

    However, this comes from the repair service, I can hardly believe. on the backside, the screw has been so badly maltreated, this is completely round. apprentice at work?

    furthermore rattles this, no it is not the hard disk. due to the fact that this rattles clearly tells me - there was nothing made and just sent out again.

    today by hotline the call was simply terminated. (last sentence was "I do not understand what you mean") - Zack call finished

    Paid 500 € and then something. absolutely not OK.

    was always happy with the support itself, but I did not have a call that just ended.

    And there have been many discussions with the support due to my then XoneS.

    online in the list of devices for this exchange console (from july 19) I also get "warranty expired". of course, of course, this of course still has this. iwas not right.

    :)
     
  2. zuom Win User

    Reparatur service XBOX one X [Translation - Repair service Xbox One X]

    huhu,

    tausch konsole ging heute raus.

    ist es möglich einen abholschein für UPS zu bekommen oder ähnliches?

    die nächste UPS station ist ca 15km entfernt und ohne auto schwer zu erreichen.

    nun heisst es erstmal daumen drücken das die zweite konsole auch dem zustand meiner entspricht und nicht schlechter :/

    Translation-

    huhu,

    Exchange console went out today.

    Is it possible to get a UPS pick-up or similar?

    The nearest UPS station is about 15km away and difficult to reach without a car.

    now it means first thumb press the second console synonymous to the state of my equivalent and not worse: /
  3. zuom Win User

    Reparatur service XBOX one X [Translation - Repair service Xbox One X]

    aktualisierung

    per chat hat es nun ganz gut geklappt. tauschkonsole zurück und bekomme eine andere "bessere" nach eingang der 1. tauschkonsole zugeschickt.

    bin ich mal gespannt, ich hoffe wenn es eine reparierte ist das diesmal der meister am werk war und nicht der lehrling.

    Translation:

    Update

    by chat it worked quite well now. exchange console and get another "better" after receiving the first exchange console sent.

    I'm curious, I hope if it is a repaired this time was the masterpiece and not the apprentice.
  4. XBF Crystal P Win User

    Reparatur service XBOX one X [Translation - Repair service Xbox One X]

    Hi there Zuom,

    Thanks for reply.We recommend to reviewing the email with the order details and next steps for more information. If you have further questions,I recommend to
    contact Customer Support
    for further assistance with the repair order. Here in Xbox Forums we do not have the appropriate tools or resources to help with account repairs or orders.

    We'll be locking the thread to help avoid repetitive posts.
    If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day.
  5. XBF Crystal P Win User

    Reparatur service XBOX one X [Translation - Repair service Xbox One X]

    Hi there zuom,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with a repair of the device.
    For any repair inquiries, we recommend to contact Customer Support
    for further assistance.

    Give this a try and let us know the results.
  6. ericcastagne Win User

    xbox one X

    bonjour problème dans paramètre personnalisé ma xbox one X principale service indisponible

    ---------------------------------------------------------------------------

    [Translation-Hello problem in custom setting my Xbox One X main Service Unavailable ]
Thema:

Reparatur service XBOX one X [Translation - Repair service Xbox One X]

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