Replacement Controller

Discus and support Replacement Controller in XBoX Accessibility to solve the problem; January 13, I sent an email in a request for warranty on my Xbox controller that came with the one x I got the replacement and a fast timely manner but... Discussion in 'XBoX Accessibility' started by Nato425, Jan 21, 2020.

  1. Nato425
    Nato425 Guest

    Replacement Controller


    January 13, I sent an email in a request for warranty on my Xbox controller that came with the one x I got the replacement and a fast timely manner but after using It I realized the view button just wasn't working and so I used the Test Mode inside of
    the settings and just as I thought the button didn't show up or work at all. I tried updating the controller and nothing worked and obviously It'll look bad if I just use the warranty on the replacement controller for my controller that broke but at the same
    time this is the only controller I have so currently I don't know what to do. Any help?

    :)
     
    Nato425, Jan 21, 2020
    #1
  2. D00MRIDER Win User

    Controller replacement

    When I originally applied for a replacement they told me I wouldn't have to send my controller off then they proceeded to send me a battery door!! When I contacted xbox support again they told me that as far as they were concerned the matter was closed and
    resolved, good job I didn't send my controller!!

    I've got extended warranty too so hopefully it won't be long
  3. marknally Win User

    Controller replacement

    Yes mate, mine was sent on the 24th Oct and I think it turned up about Sat 1st. It was delivered by my normal postie in a Jiffy bag no tracking etc sent to me either.

    I have the extended warranty thingy so don't know whether that made any difference to the process.
  4. MauriceJordanSB Win User

    A replacement controller

    Follow up part 2... What I said before... FORGET IT... They don't do ANYTHING for you... FU Microsoft.... Seriously.
  5. VASHTA NER4DA Win User

    Replacement controller???

    It is generally a 14-21 day turn around here in the U.S.

    If you are outside the U.S. this could differ. Head to this website and it should automatically load your region as well as the correct info for your region. Unless of course you have changed it in the past. If you do need to make a change to show the correct
    region, on the bottom of any xbox.com page in the left hand corner click whatever country is listed and make the change accordingly.

    support.xbox.com/.../getting-accessories-and-game-discs-serviced-faq
  6. Hitman3097 Win User

    Controller Replacement

    i received my new controller in May sometime and guess what it lasted 2 months analogue stick once again broke on 8 July :-( my next controller will be the 4th one, its getting ridiculous now they aren't lasting long at all, they must be cheap, all my XBONE
    controllers now have all broke the same way left analogue stick just popping out of position, now i have to wait another 6 weeks for another controller, soon iam going to have to take a trip to trading standards i have no other option Microsoft are taking
    us for fools
Thema:

Replacement Controller

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