Request of pending

Discus and support Request of pending in XBoX Rewards to solve the problem; Hi, I'd like to request the pending deposits from my old account to my new one after opted out of and signed up back up to the program again according... Discussion in 'XBoX Rewards' started by mauriliocm526, Sep 28, 2017.

  1. Request of pending


    Hi, I'd like to request the pending deposits from my old account to my new one after opted out of and signed up back up to the program again according to the instructions of this post:

    I can't get my deposits

    Thanks

    :)
     
    mauriliocm526, Sep 28, 2017
    #1
  2. Friend request pending?

    Hey there, redraptor987! I am very sorry to see troubleshooting hasn't worked for you. In this case (as with many), we do troubleshooting to ensure that everything has been done to rule out an easy fix. Most times, basic troubleshooting will resolve a customer's
    issue, so we want to start there. Even if we have an active investigation going, we want to make sure everything that can be done has been done before we pass information along to the teams doing the investigation.

    Hopefully that helps clear any confusion up around why we ask troubleshooting to be completed, even when we're actively investigating. Please be sure to keep an eye on your thread that Beep posted above for any updates on your particular situation.

    SurviousFuture - We have passed your information along to the appropriate people. Once we have an update, we'll be sure to post back in here for you. Request of pending :)
     
    Misses Quinzel, Sep 28, 2017
    #2
  3. Friend request pending?

    Mister Beep, as I have already said nothing works. If you use an Xbox One or Xbox.com you can follow each other and even that doesn't work sometimes. The problem everyone is having is on Xbox 360 so if you were to go to Xbox.com and click add friend-Xbox
    360 it would still not work. And by the way SurviousFuture, the Xbox One update changed the bug so that you can now add/remove and block people on it however as soon as you remove the person, it will just automatically add a different past friend in their
    place. But nothing has changed for Xbox 360, the bug is still happening.
     
    englishbulldog802, Sep 28, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Request of pending

    Hello mauriliocm,

    We have confirmed that your Rewards region and your Microsoft billing region are now matching, and have begun the Credit restoration to your account. You should see these Credits pending shortly.
     
    XBLRewards8, Sep 29, 2017
    #4
  5. XBLRewards8 Win User

    Request of pending

    Hello mauriliocm,

    We have confirmed that your Rewards region and your Microsoft billing region are now matching, and have begun the Credit restoration to your account. You should see these Credits pending shortly.
  6. PunCake214 Win User

    Friend request pending?

    Hey ..... i have these problems too... anyone knows how to help? my friend requests remain pending yet they see me as online and see my games i play.... also too i've bought xbox live gold cards to redeem and they dont seem to redeem, please help :/
  7. englishbulldog802 Win User

    Friend request pending?

    I actually replied to that thread but you didn't reply. And believe me I have done so many tests on this bug so I wanted people to know that troubleshooting doesn't work, regardless of whether or not they have tried it.
  8. Mister Beep Win User

    Friend request pending?

    Hey there redraptor987!

    These troubleshooting steps were provided to SurviousFuture. We want to make sure they have tried the troubleshooting steps before we can look into this further. Please stick to

    this thread you had posted if you would like continued support. Thanks! :)
  9. XBLRewards8 Win User

    Pending deposits request

    Hello evilshok,

    We can confirm that your regions are now matching, and are adjusting your account with your previously un-deposited Credits. They will be listed as a MyVIP Gold 5 payback, and should appear by the end of next week.
Thema:

Request of pending

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