Request to refund

Discus and support Request to refund in XBoX Games and Apps to solve the problem; Hi, this morning I received a message that says "R119.00 Online purchase from Microsoft Milnerton ZA from acc, 17August 11:35" I don't live in... Discussion in 'XBoX Games and Apps' started by Igor Tomás, Aug 19, 2022.

  1. Igor Tomás
    Igor Tomás Guest

    Request to refund


    Hi, this morning I received a message that says "R119.00 Online purchase from Microsoft Milnerton ZA from acc, 17August 11:35"

    I don't live in Milnerton. So none of my accounts have this subscription and I didn't even buy it. In fact I didn't want to buy it.

    So I want to request a refund but, I'm struggling. A help would be useful.

    :)
     
    Igor Tomás, Aug 19, 2022
    #1
  2. ChiefJoboo Win User

    Reembolso de v-Bucks. [Translation-Refund of V-Bucks.]

  3. ChiefJoboo Win User

    Why my purschase is cancelled and I don't receive my money back ?

  4. ChiefJoboo Win User

    7 days to die refund

  5. Echo4Ent Win User

    How to Refund a downloaded game?

  6. pawncrackers Win User

    Refund request

    Hi there! :)

    If you'd like to refund an item recently purchased, you can do so by visiting this page and signing into your Microsoft account: https://account.microsoft.com/

    If you have owned a game for less than 2 weeks, and have played it for less than 2 hours, then everything should process fine. Anything over the specified details and you will not be eligible.

    If you run into an issue, while processing a self-refund, you will need to contact our support team over the phone. You can arrange a callback, here, within operating hours, by filling in the simple form, and choosing a query in the 'Account' section: http://support.xbox.com/en-GB/contact-us

    Our team over the phone have access to your account, whereas we Ambassadors don't, for security reasons. Someone will be able to have a look and arrange a refund if applicable. It is down to the team's discretion whether this happens or not.

    Hope this helps,

    L
Thema:

Request to refund

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