Resetting XBL sub

Discus and support Resetting XBL sub in XBoX Accessibility to solve the problem; I had a yearly plan for gold i didn't know it was set up for auto renew,i went to get a cheaper one when it ean outbbut it wont let me till i pay for... Discussion in 'XBoX Accessibility' started by ZeroDaThug, Jul 8, 2019.

  1. ZeroDaThug
    ZeroDaThug Guest

    Resetting XBL sub


    I had a yearly plan for gold i didn't know it was set up for auto renew,i went to get a cheaper one when it ean outbbut it wont let me till i pay for another year.any tips?

    :)
     
    ZeroDaThug, Jul 8, 2019
    #1
  2. bowski477 Win User

    Resetting XBL sub

    You can try to get a refund of the auto renewal via the digital refund request solution located here. https://xbox.com/refund
  3. XBF Brad A Win User

    Resetting XBL sub

    Hello Zero,

    thanks for coming to the forums. The reason for this is you are past due. In this case you would be best to request a call from support as you want to change the length of the subscription.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  4. vader da slayer Win User

    Ps4 the fail no ones talking about

    that bit is the same for xbox if the mmo uses xbl servers. FF mmo could be played w/o a xbl gold sub
  5. Boas BS5 Win User

    A Massive Thank you to Xbox Live rewards

    tbf it does cost them £6.8m to give every xbl user 0.17p a year.Tho they do make 1 600 000 000 from xbl subs
  6. Deathassassin06 Win User

    Eldler Scroll Online

    never played ps3/ps4 im a xbl player didnt really think there was a difference in the subs
Thema:

Resetting XBL sub

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